Britton Groebs

Customer Service Cashier

Go H2O

West Jordan, Utah

09.2017 - Current

Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Greeted customers and provided friendly customer service.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Provided excellent customer service by helping customers locate items they were looking for.
Balanced cash drawers at the end of each shift.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Assisted customers with locating merchandise within the store.
Recommended, selected, located, and obtained products to meet customer needs.
Maintained work area and kept cash drawer organized.
Maintained current knowledge of store promotions to highlight sales to customers.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed day-to-day duties accurately and efficiently.
Answered [Number] calls per shift to assist with customer questions and concerns.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained schedule of class assignments to meet deadlines.
Collected credit card and cash payments to complete transactions for customer orders.
Complied with all health and safety regulations while performing job duties.
Operated cash registers to process payments for goods and services.
Greeted customers promptly and responded to questions.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered phone calls to assist customers with questions and orders.
Informed customers of in-store promotions or pricing specials.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Adhered to social distancing protocols and wore mask or face shield.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Built and maintained productive relationships with employees.
Answered incoming phone calls from customers regarding product availability or store locations.
Built loyal clientele through friendly interactions and consistent appreciation.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Greeted customers and responded to informational requests.
Maintained cleanliness and presentation of stock room and production floor.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Resolved customer complaints in a professional manner.
Processed credit card transactions accurately and efficiently.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Answered customers' questions and provided information on store procedures or policies.