Summary
Overview
Work History
Education
Certification
Timeline
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Britton Stoffregen

Lubbock

Summary

With a diverse skill set in aviation, web development, and customer service, I am proficient in aircraft fueling, towing, and ground services, as well as web technologies like HTML, CSS, JavaScript, and email marketing platforms. I am eager to learn new skills and adapt quickly, making me a dependable and versatile professional capable of excelling in various career paths.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Line Service Technician

LUBBOCK AERO
11.2022 - 12.2024
  • Refueled a wide range of aircraft, including private jets, cargo jets (FedEx, UPS), and commercial airlines (Southwest, United, American)
  • Provided ground services for various types of aircraft, including sports charters, ensuring a seamless customer experience
  • Operated and maintained Ground Power Units (GPUs) to provide electrical power to aircraft during maintenance and servicing
  • Delivered Lavatory services for private and commercial aircraft, ensuring compliance with industry standards
  • Proficient in using FBO software systems, including Total FBO, Avfuel, and FlightBridge, for scheduling, fueling, and tracking services
  • Collaborated with flight crews and ground support teams to ensure timely and efficient turnaround of aircraft
  • Maintained a high standard of safety, compliance, and quality in all services provided to clients and passengers
  • Acted as a key point of contact for clients, offering excellent customer service and addressing any special requests
  • Performed aircraft towing operations using a variety of towing equipment, such as Lektros, on a range of aircraft from Gulfstreams to Cessna172s, ensuring on-time pullouts and safety

Web Developer

Bitworthy
05.2022 - 12.2023
  • Designed and developed HTML emails for Texas Health clients in the Dallas-Fort Worth area, ensuring responsive, cross-platform compatibility
  • Utilized frameworks such as MJML and languages including HTML, CSS, Tailwind CSS, JavaScript, and Bootstrap to create visually appealing and functional email templates
  • Employed version control through GitHub to manage code changes, track revisions, and collaborate with team members
  • Integrated and optimized email campaigns using Marketing Cloud, ensuring smooth implementation and performance
  • Tested email designs using Litmus to guarantee rendering consistency across multiple devices and email clients
  • Collaborated with marketing teams to ensure emails aligned with branding, messaging, and campaign goals
  • Applied test practices in web development, email marketing, and performance optimization

Checker/Cashier

United Supermarkets
01.2022 - 04.2022
  • Provided friendly and efficient customer service while performing basic cashier duties, including processing transactions and handling payments
  • Ensured accurate and timely bagging of groceries, prioritizing the safe handling of fragile items and organization of bags
  • Assisted customers with questions, product location, and special requests, enhancing the overall shopping experience
  • Maintained a clean and organized work area, including cash registers and sacking stations
  • Collaborated with team members to ensure smooth store operations and high levels of customer satisfaction

Line Service Technician

Lubbock Executive Airpark
06.2017 - 08.2017
  • Managed front desk operations, providing excellent customer service to clients and coordinating their requests efficiently
  • Refueled a variety of aircraft, ensuring all fuel handling procedures were followed in accordance with safety and regulatory standards
  • Towed aircraft in and out of hangars, ensuring timely and safe movements to accommodate flight schedules
  • Maintained the appearance and cleanliness of both the interior and exterior of the FBO, including lawn care and general upkeep
  • Assisted with other ground services as needed, ensuring a seamless and positive experience for pilots and passengers
  • Ensured safety protocols were adhered to in all tasks, promoting a secure environment for both personnel and clients

Education

College - Computer Engineering

Texas Tech University
05.2023

Certification

Driver's License

Timeline

Line Service Technician

LUBBOCK AERO
11.2022 - 12.2024

Web Developer

Bitworthy
05.2022 - 12.2023

Checker/Cashier

United Supermarkets
01.2022 - 04.2022

Line Service Technician

Lubbock Executive Airpark
06.2017 - 08.2017

College - Computer Engineering

Texas Tech University

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Britton Stoffregen