Versatile and results-driven professional with a proven track record at Frisco ISD, adept in problem-solving and project management. Excelling in customer service and technical support, I significantly enhance operational efficiency and client satisfaction. Skilled in both customer service and technology, I thrive in dynamic environments, consistently achieving goals with resourcefulness and flexibility.
20+ years in Customer Service, Advanced problem-solving skills, resourcefulness and time management, Goal oriented, flexible and active listener, 20+ years Business Operations, 11+ years Director, Client Relationship, Billing and Collections, and Administrative Services, 15+ years Management and Human Resources, Experienced in managing groups of 5-75, Over 5 years’ experience in network hardware and software applications, Experienced in project management, Experienced in multiple operating systems and network protocols, 12 years of Private Preschool experience, Over 10 years’ experience in new employee training, Developed curriculum for ages 8w-13 years old, Developed new parent orientation program, Assisted in the development of new hire training curriculum