BRITTY ANTONY
Business Analyst | Software Quality Analyst | Project Coordinator
Doha
Summary
Business Analyst & Software Quality Specialist with 10+ years of experience delivering digital transformation projects across government, healthcare, accessibility, Finance Sector and enterprise sectors in Qatar. Expertise in bridging business and technical teams, facilitating Agile ceremonies, refining functional/technical documentation, and ensuring end-to-end traceability from requirements through testing. Adept at managing UAT, onboarding development teams, and supporting data-informed decision-making. Proven ability to lead projects with 100K+ users, improve delivery efficiency, and propose impactful process improvements.
Overview
12
12
years of professional experience
20
20
Enterprise Level Projects
15
15
Industry Tools
50
50
Workflows
Work History
Business Analyst
Applab
Doha
07.2024 - Current
- Collaborated closely with business users and product owners to define and refine actionable requirements, ensuring alignment with organizational goals.
- Converted stakeholder discussions into actionable documentation—producing BRDs and functional specs that supported seamless transitions from planning to implementation.
- Acted as a central coordinator across Agile squads using JIRA and Azure DevOps; introduced refined backlog grooming techniques and daily syncs.
- Collaborated with UI/UX teams to create Adobe XD, Figma prototypes and ensured seamless handoff to development teams.
- Managed third-party integration flows, tracked implementation progress, and provided on-site client support during go-lives.
Business Analyst & Software Quality Specialist
Mada Center (MSDF)
Doha
03.2020 - 05.2024
- Led software testing efforts and coordinated cross-functional teams for multiple digital accessibility initiatives.
- Played a key role in the Mada Accessibility Monitor Tool project aimed at evaluating website accessibility for people with disabilities and the elderly, ensuring inclusive digital experiences for essential government services. Responsibilities included application testing, creating comprehensive technical documentation, generating UML diagrams, and closely coordinating with development teams.
- Constructed detailed workflow diagrams and system specs to support design and quality assurance activities.
- Managed defect tracking, performed regression testing, and validated bug fixes using JIRA and other QA tools.
- Published progress reports, recommended improvements, and ensured QA standards were met throughout the development lifecycle.
Project Coordinator & Software Quality Specialist
Tawar Mall Management
Doha
09.2017 - 03.2020
- Oversaw the management and quality assurance of the Tawar Mall website, developed using WordPress. Handled content updates, created new pages, and conducted regular functionality testing to ensure optimal performance and user experience.
- Contributed to the development and testing of the Tawar Mall mobile application across iOS and Android platforms, integrating PROXIMI.IO technology. Tested key features such as proximity-based shop notifications and parking slot detection, ensuring smooth and accurate performance of location-aware services.
- Performed hands-on QA for the Wayfinding Digital Kiosk devices located inside the mall. Maintained and updated mall maps within the kiosk system to reflect layout and store changes. Ensured that navigation data and display information were correctly synchronized with the physical layout of the mall.
Business Analyst & Lead Software Quality Specialist
TiaTech Healthcare
Kerala
03.2014 - 04.2017
- Led a QA team testing healthcare software solutions, overseeing the creation and execution of comprehensive test cases and detailed QA reports.
- Gained hands-on experience with CERNER and other Hospital Management Systems (HMS), supporting system validation and compliance testing.
- Maintained strong working knowledge of HIPAA standards, including implementation practices and compliance with HIPAA code sets such as ICD-9 and ICD-10.
Education
Master of Computer Applications (MCA) - undefined
01.2015
Bachelor of Computer Applications (BCA) - undefined
01.2012
Skills
- Requirement Gathering
- BRD/FRD
- User Stories
- Acceptance Criteria
- BPMN
- Gap Analysis
- UML
- Stakeholder Workshop
- Agile/Scrum
- Sprint Planning
- Backlog Grooming
- Cross-Functional Coordination
- Cloud Deployment
- Functional Testing
- Regression Testing
- UAT
- Integration Testing
- Accessibility (WCAG)
- Usability Testing
- Defect Lifecycle
- Azure DevOps
- JIRA
- Dynamics 365 CRM
- Power Pages
- Postman
- Swagger
- SQL
- Selenium
- Figma
- Adobe XD
- Trello
- Power BI
- Government
- Accessibility
- Healthcare (Cerner)
- Retail
- Education Platforms
- Finance Sectors
Certification
- Business Analysis Foundations — LinkedIn Learning
- Project Management Foundations — LinkedIn Learning
Accomplishments
- Delivered solutions adopted by 100,000+ users across government and enterprise platforms.
- Successfully executed end-to-end BA + QA delivery for MCIT, HBKU, Manateq, Milaha and Qatar Museums projects.
- Led requirement gathering and integration design for REST-API based cloud solutions.
- Spearheaded QA for Mada Accessibility Monitor, enhancing national accessibility for web, mobile, and kiosk platforms.
- Improved UAT efficiency by 30% through structured test planning and defect management.
- Validated performance and real-time accuracy for mall wayfinding kiosks and proximity-based mobile features.
- Designed 20+ workflow diagrams in MS Visio, streamlining approval cycles by 30%, and trained 50+ stakeholders, resulting in 95% user adoption satisfaction.
- Led software QA for CERNER and other HMS platforms, ensuring HIPAA compliance and validation of medical workflows.
- Created Visio/UML process maps and data flows to streamline design and solution development.
Key Skills Summary
Requirement Gathering, BRD/FRD, User Stories, Acceptance Criteria, BPMN, Gap Analysis, UML, Stakeholder Workshop, Agile/Scrum, Sprint Planning, Backlog Grooming, Cross-Functional Coordination, Cloud Deployment, Functional, Regression, UAT, Integration, Accessibility (WCAG), Usability Testing, Defect Lifecycle, Azure DevOps, JIRA, Dynamics 365 CRM, Power Pages, Power BI, Visio, Excel(advanced), Lucid Chart, Postman, Swagger, SQL, Selenium, Figma, Adobe XD, Trello, UML, BPMN, Government, Accessibility, Healthcare (Cerner), Retail, Education Platforms, Finance Sectors
Timeline
Business Analyst - Applab
07.2024 - Current
Business Analyst & Software Quality Specialist - Mada Center (MSDF)
03.2020 - 05.2024
Project Coordinator & Software Quality Specialist - Tawar Mall Management
09.2017 - 03.2020
Business Analyst & Lead Software Quality Specialist - TiaTech Healthcare
03.2014 - 04.2017
Bharathiar University - Master of Computer Applications (MCA),
Bharathiar University - Bachelor of Computer Applications (BCA),