Huberchna Celarme
Bloomfield,NJ
Summary
Motivated customer service professional eager to apply time management, multitasking, and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Opthalmic Technician (Per Diem)
Werkweek
Bloomfield, NJ
11.2023 - Current
- Greets patients upon arrival in a professional manner while providing excellent customer service.
- Performs patient eye exams, such as, visual field, optical coherence tomography, fundus photos, and glaucoma testing.
- Cleans, sterilizes, and maintains ophthalmic instruments according to established protocols.
- Administers medications to patients as directed by physician.
- Prepares examination rooms with appropriate instruments prior to each patient visit.
- Maintains smooth patient flow throughout facility, promoting efficient overall operations.
Concierge
Planned Companies at Ralph Lauren
Nutley, NJ
01.2021 - 04.2024
- Maintained a professional appearance at the front desk area by adhering to dress code standards.
- Acknowledged and greeted employees and visitors entering or leaving the building, promoting a pleasant environment.
- Confirmed visitor identification before granting entry into the building.
- Updated the front desk's concierge book to maintain the most relevant visitor information.
- Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
- Provided excellent customer service to resolve employee and visitor complaints in a timely manner.
Optometric Technician/Receptionist
New Jersey Eyes
Clifton, NJ
09.2018 - 03.2020
- Performed preliminary eye exams, such as, visual field, optical coherence tomography, retinal imaging, visual acuity, color vision, and glaucoma testing.
- Checked patient records for accuracy and updated them when necessary using EMR systems.
- Warmly welcomed patients daily with a pleasant attitude while providing new patient paperwork, scanning IDs and insurance cards, and accompanying patients to their waiting rooms.
- Scheduled appointments for patients according to their needs and preferences.
- Contacted insurance companies to verify coverage information prior to treatment.
- Prepared invoices for services rendered and collected payments from patients.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Maintained an organized, clean, and professional workspace and waiting area.
Cashier/Barista
Panera Bread
East Hanover, NJ
12.2016 - 09.2018
- Operated cash register efficiently and accurately, and processed payments by cash, credit card, or gift card.
- Issued receipts, refunds, credits, or change due to customers.
- Provided excellent customer service while promoting loyalty program to increase sales potential.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
Education
Associate of Applied Science - Vision Care Technology
Essex County College
Newark, NJ09-2026
High School Diploma -
Bloomfield Technical Vocational High School
Bloomfield, NJ06-2018
Skills
- Exceptional Customer Service
- Team Collaboration
- Diagnostic Imaging
- Instrument Sterilization
- Telephone Etiquette
- Medication Administration
References
References available upon request.
Timeline
Opthalmic Technician (Per Diem)
Werkweek
11.2023 - Current
Concierge
Planned Companies at Ralph Lauren
01.2021 - 04.2024
Optometric Technician/Receptionist
New Jersey Eyes
09.2018 - 03.2020
Cashier/Barista
Panera Bread
12.2016 - 09.2018
Associate of Applied Science - Vision Care Technology
Essex County College
High School Diploma -
Bloomfield Technical Vocational High School
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