Supported Project Managers in planning, executing, and tracking operational projects such as new office buildout in the US and UK, construction, procuring temporary office spaces for employees overseas, re-selling art work.
Spearheaded innovation initiatives, creating a collaborative environment that encouraged creative thinking and inclusion.
Mediated employee conflicts efficiently, maintaining a positive work culture.
Co-led the "Black Collective" Employee Resource Group, organizing and hosting quarterly company-wide meetings.
Facilitated onboarding and offboarding processes, managing the employee lifecycle alongside the HR team.
Assisted in overseeing and executing ad hoc projects across various departments, ensuring timely completion and quality.
Coordinated company-wide events, such as pop-ups and sip + shops, to enhance employee engagement and camaraderie.
Managed logistics for annual team gatherings, including scheduling, budgeting, and vendor coordination.
Office Manager
Chief
New York, NY
11.2021 - 07.2022
Enhanced office efficiency by designing and implementing office systems, procuring equipment, and optimizing layouts.
Planned and organized company events, including holiday parties and team-building activities.
Managed the office budget, overseeing inventory, postage, and vendor services.
Assisted in preparing budgets, forecasts, and financial statements.
Acted as a liaison between Project Managers, clients, and vendors, ensuring successful project delivery.
Facilitated communication between internal teams and external partners throughout project lifecycles.
Supported Project Managers in developing project plans and schedules, tracking progress, and reporting outcomes.
Assisted in project budget development, monitored expenditures, and maintained financial documentation.
Office Manager
MadHive
New York
06.2018 - 12.2020
Supervised all office operations and building maintenance.
Managed mail distribution and all outgoing packages.
Consolidated and managed the office budget and related expenses.
Coordinated office events on and off-site, fostering team cohesion.
Managed vendor relationships and ensured compliance with building safety protocols.
Facilitated onboarding and offboarding processes for new employees.
Oversaw all physical office moves, ensuring minimal disruption.
Mediated internal issues across different departments, maintaining smooth operations.
Part Time Office/Operations Manager
UPROXX Media Group
New York
11.2017 - 05.2018
Oversaw all office operations and building maintenance
Handled mail distribution and all outgoing packages
Oversaw and accounted for office budget and office related expenses
Ordered supplies, food and beverages for staff and office needs on a weekly basis
Assisted Executives across all departments with various media projects
Coordinated all office events on and off site
Managed all vendor relationships and building safety protocols
On-boarded all new employees
Oversaw and constantly updated all office logistics (floor plan, seating charts, software).
Temporary Commercial/Office Manager
Sovereign Brands Wine and Spirits
New York
05.2017 - 08.2017
Processed and managed all Purchase Orders for state side and international distributors
Scheduled all meetings and appointments for CEO and all office departments
Maintained office presentation, ordered supplies and arranged necessary repairs
Directed all incoming calls and answered all product inquiries
Assisted in product tasting and development
Handled sensitive and confidential client information with discretion.
Production Intern at ABC News 20/20
Disney ABC Television Group
New York
01.2016 - 09.2016
Assisted in locating and compiling research for 20/20 segments
Aided in composing relevant story pitches
Provided administrative support for the department as needed especially during tight deadlines
Worked as temporary Executive Assistant to producers and show executives when needed
Traveled in the NYC area with a production team to assist on segment shoots.
Spa Supervisor
Bliss Spa Soho
New York
06.2015 - 09.2016
Processed all daily monetary transactions for spa services, products, returns, and staff salaries
Developed and maintained a clientele schedule for hundreds of guests, maximizing spa efficiency and organization
Oversaw and mediate all staff issues and etiquette, ensuring excellent customer service
Assisted in developing marketing strategies to aid in the increase of company exposure and campaigns
Increased Company profits by encouraging clients to purchase products, services, and memberships.
Education
Bachelor of Arts - Communications
The City University of New York - Brooklyn College
06.2015
Skills
Project Management
Office and Operations Management
Human Resources
Expense Reports
Team Building/Leadership
Project Planning
Vendor Sourcing
Meeting Facilitation
Mentoring
Issue Resolution
SaaS platforms such as Monday, Jira, Asana, Slack, BambooHR, ADP, Smartsheet, G-Suite
Timeline
Sr Specialist of People Experience
Chief
07.2022 - 01.2024
Office Manager
Chief
11.2021 - 07.2022
Office Manager
MadHive
06.2018 - 12.2020
Part Time Office/Operations Manager
UPROXX Media Group
11.2017 - 05.2018
Temporary Commercial/Office Manager
Sovereign Brands Wine and Spirits
05.2017 - 08.2017
Production Intern at ABC News 20/20
Disney ABC Television Group
01.2016 - 09.2016
Spa Supervisor
Bliss Spa Soho
06.2015 - 09.2016
Bachelor of Arts - Communications
The City University of New York - Brooklyn College