Brixanna Robinson
Salt Lake City,UT
Summary
Dynamic and results-driven professional with extensive experience at McGee & Co, excelling in inventory management and team leadership. Proven track record in enhancing efficiency and quality control, while fostering a safe work environment. Adept at training staff and resolving issues, ensuring exceptional customer service and operational excellence.
Overview
10
10
years of professional experience
Work History
Warehouse Technician
Redpath Mining
Bingham Canyon, UT
01.2025 - 05.2025
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Collaborated with team members to achieve daily targets and maintain a high level of productivity.
- Organized warehouse storage areas to facilitate efficient the receiving of products.
- Recorded and reported shortages and damages and inspected product to verify accuracy of received inventory.
- Prepared work orders for the maintenance crew working on the underground machines.
- Cycle counted parts weekly to maintain accurate inventory.
- MSHA certified.
- Able to safely lift 50-70lbs.
Picking/Packing Lead
McGee & Co
Salt Lake City, UT
10.2020 - 01.2025
- Supervised a team of up to 10 employees in the packaging department, providing guidance and instruction on tasks and processes.
- Coordinated with quality assurance team to ensure that all products met standards prior to release.
- Maintained accurate records of material usage, and production output for reporting purposes.
- Maintained a safe working environment by adhering to health and safety regulations.
- Maintained accurate records of material usage, and production output for reporting purposes.
- Developed strategies for improving efficiency throughout the entire packing process.
- Trained new employees on proper techniques for packaging and equipment operation.
- Coached packing employees to improve performance and resolve inconsistency issues.
- Updated inventory
Manufacturing Production Lead
Lifetime Products, Inc.
Clearfield, UT
08.2019 - 03.2020
- Assisted in setting up production lines for manufacturing processes.
- Inspected product quality prior to packaging and shipment.
- Adhered strictly to established guidelines and procedures while performing duties.
- Followed safety protocols while operating machines and equipment.
- Cleaned up work area at end of shift to maintain a safe work environment.
- Identified defective parts or components and removed them from production line.
- Monitored production line operations to ensure efficiency and accuracy.
- Utilized computer software programs to record details related to production process.
- Able to safely lift 10-50lbs.
Captioning Agent
CaptionCall
Orem, UT
03.2018 - 02.2019
- Captioning live, day-to-day telephone calls for the hearing impaired.
- Effectively communication customer dictation.
- Satisfy company standards in customer screening.
- Ensured that all captioned material meets FCC guidelines and industry standards.
- Edited captions for accuracy in spelling, grammar, punctuation, and readability.
- Transcribed exact wording for wide-ranging conversations.
Nights/Weekends Manager
Michaels Arts and Crafts
American Fork, UT
11.2017 - 09.2018
- Resolved escalated customer services issues as needed.
- Provided customer service assistance when required.
- Trained new employees in product knowledge, sales techniques, and customer service protocols.
- Supervised team of Customer Service Representatives to ensure effective customer service and adherence to departmental policies.
- Ensured adherence to all closing procedures and policies.
- Balanced the till at the end of each shift with 100% accuracy.
- Assisted in training new employees on proper use of POS systems, and cash registers.
- Stocked shelves, rotated merchandise, and replenished product as needed.
Supervisor
Zurchers
Salt Lake City, UT
07.2015 - 11.2016
- Complete event orders.
- Working and completing Plan-O-Grams.
- Set up fixtures for the Halloween season.
- Receiving company orders to set up for holiday or event display.
- Reorganize and condense product to put new product out.
- Resolution of daily financial activity.
Education
High School Diploma -
Cottonwood High School
Murray, UT06-2015
Skills
- Inventory Management
- Customer Service
- Time Management
- Product Management
- Loss Prevention
- Shipping Guidelines
- Shipping Procedures
- Warehouse Safety
- Package Preparation
- Assembly Line
- Quality Control
- Warehouse Organization
Timeline
Warehouse Technician
Redpath Mining
01.2025 - 05.2025
Picking/Packing Lead
McGee & Co
10.2020 - 01.2025
Manufacturing Production Lead
Lifetime Products, Inc.
08.2019 - 03.2020
Captioning Agent
CaptionCall
03.2018 - 02.2019
Nights/Weekends Manager
Michaels Arts and Crafts
11.2017 - 09.2018
Supervisor
Zurchers
07.2015 - 11.2016
High School Diploma -
Cottonwood High School