Summary
Overview
Work History
Education
Skills
Timeline
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Briyah Bailey

Summary

Motivated and adaptable professional with experience in customer service, teamwork, and fast-paced environments. Skilled in multitasking, cash handling, and conflict resolution while maintaining a positive customer experience. Tech-savvy and quick to learn new systems. Recognized for reliability, strong work ethic, and the ability to thrive under pressure.

Overview

2
2
years of professional experience

Work History

Shift Lead

Wendy's Restaurant
09.2023 - 08.2025
  • Assisted in training new team members on operational procedures and safety protocols.
  • Maintained cleanliness and organization of work areas to meet health standards.
  • Executed daily tasks while adapting to changing priorities in a fast-paced environment.
  • Strengthened relationships with regular customers by remembering preferences, making recommendations, and providing personalized service.

Crew Member

Great American Cookies
05.2023 - 08.2023
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Handled cash register transactions accurately, contributing to efficient financial operations.
  • Operated ovens and mixers safely to produce high-volume bakery items.
  • Prepared baked goods following standardized recipes, ensuring quality and consistency.

Education

Bachelor of Arts - Social Work

Texas Southern University
Houston, TX
05-2029

Skills

  • Problem-solving and conflict resolution
  • Multitasking under pressure
  • Cash Handling and transaction accuracy
  • Customer service and client relations
  • Data entry and accuracy

Timeline

Shift Lead

Wendy's Restaurant
09.2023 - 08.2025

Crew Member

Great American Cookies
05.2023 - 08.2023

Bachelor of Arts - Social Work

Texas Southern University

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