Summary
Overview
Work History
Education
Skills
Timeline
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Briyana Alexander

Round Rock,TX

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Compassionate Animal Care Attendant with experience in providing high-quality care to a variety of animals. Strengths include understanding animal behavior, maintaining clean living environments, and administering basic medical treatments. Previous roles have demonstrated a strong commitment to animal welfare and facility sanitation standards. In my previous position, contributed to the well-being of animals by ensuring regular exercise and proper nutrition leading to overall health improvements.

Overview

2
2
years of professional experience

Work History

Animal Care Attendant/CSR

Action Pack Dog Center
Georgetown, TX
08.2023 - Current
  • Provided animal care and enrichment, including cleaning of enclosures and providing food and water.
  • Monitored animals to ensure they were healthy and comfortable in their environment.
  • Performed regular health checks on animals, looking for signs of illness or injury.
  • Gave advice to visitors about animal welfare issues.
  • Recorded data related to animal behaviour, diet, weight, health into an electronic database.
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Processed orders, forms, applications, and requests.
  • Consulted with customers regarding needs and addressed concerns.

Delivery Driver

Domino's Pizza
Bryan , TX
11.2022 - 04.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Monitored fuel level throughout shift and refueled when necessary.

Education

BBA - Business Administration

Texas A&M University - Corpus Christi
Corpus Christi, TX
05-2026

Skills

  • Public Education
  • Animal restraint
  • Compassionate Care
  • Waste disposal
  • Animal Nutrition
  • Animal Handling
  • Client Communication
  • Medication Administration
  • Creativity and Innovation
  • Scheduling
  • Data Entry
  • Customer Service
  • Client Relations
  • Microsoft Outlook
  • Payment Processing
  • Filing
  • Office Manager
  • Calendaring
  • Problem Resolution
  • Computer Proficiency

Timeline

Animal Care Attendant/CSR

Action Pack Dog Center
08.2023 - Current

Delivery Driver

Domino's Pizza
11.2022 - 04.2023

BBA - Business Administration

Texas A&M University - Corpus Christi
Briyana Alexander