Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briyana Latimore

Winter Haven,FL

Summary

Accomplished professional with extensive experience in medical laboratory settings. Proficient in specimen collection, result analysis, and equipment maintenance. Demonstrates a strong commitment to customer service, reliability, and adaptability to meet evolving needs for precise and prompt outcomes. Recognized for exceptional organizational abilities, keen attention to detail, and adept communication skills in collaborative team settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Lab Assistant

BayCare- Winter Haven Hospital
07.2023 - 06.2025
  • Completed sample collections and preparation for laboratory analysis.
  • Maintained laboratory equipment and ensured compliance with safety protocols.
  • Recorded test results accurately in electronic health record systems
  • Provided exceptional customer service to patients during specimen collection processes resulting in increased satisfaction scores from both patients and healthcare providers alike.

Customer Service

Publix
10.2022 - 06.2023
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Streamlined order processing for faster customer service and customer satisfaction
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Provided exceptional customer service through active listening and empathetic communication skills.

Education

Winter Haven Highschool
Winter Haven, FL
05.2023

Skills

  • Adaptable to change
  • Patient confidentiality
  • Specimen collection
  • Phlebotomy expertise
  • Laboratory information systems
  • Test documentation
  • Teamwork
  • Problem-solving
  • Time management
  • Reliability
  • Excellent communication
  • Adaptability and flexibility
  • Relationship building

Certification

  • PT - Phlebotomy Technician

Timeline

Medical Lab Assistant

BayCare- Winter Haven Hospital
07.2023 - 06.2025

Customer Service

Publix
10.2022 - 06.2023

Winter Haven Highschool
Briyana Latimore