Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briyanna Darthard

Jacksonville,FL

Summary

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Stock Clerk

Walmart
10.2019 - Current
  • Set up merchandise, clean displays, remove damaged items and organize displays
  • They are also responsible for adjusting prices as necessary, and completing logs and other documentation so that stores know when more products are needed.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout day.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.

Unarmed Security Guard

Signal 88 Security
07.2021 - 08.2021
  • Use customer service skills to assist unruly or angry individuals, help individuals with general inquiries, and decrease escalate any situations that put the security of the site at risk
  • Investigated and then reported any illegal activities on the premises
  • Served and protected the company's clients
  • Patrolled and inspected property from any fires, thefts, terrorism, vandalism and illegal activity
  • Made daily reports, Incident reports
  • Monitored cameras and signed visitors in and out of the building
  • Escorting visitors off the property that don't belong
  • Checked all hotel floors, making sure area was well-secured
  • Contact authorities and/or medical respond when the situation requires it, and maintain an updated and accurate daily log of activities and happenings on every shift, as well as file detailed incident reports when necessary.

Assistant Manager

Piccadilly's Cafeteria
10.2016 - 09.2020
  • Meet and greet customers, cash handling, maintain organizing purchases or to-go items in order, answering phone for scheduling any reservation and inquest information any qualities items to purchasing in the company.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

Kitchen Manager

SLA Management
08.2017 - 06.2020
  • Preparing and serving meals, typically for large groups, within preparing food, adhere to all food preparation safety standards
  • Restocking and maintaining supplies for the kitchen and cafeteria, as well to cleaning the kitchen, equipment, and washing dishes.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Front Desk Sales Associate

Dave & Buster's
01.2017 - 08.2019
  • Greeting guest when they first come in, providing guests excellence customer services, overseeing organizing delivery items and call-in orders
  • Providing customer within any inquest information to services once they come in, handling cash register, taking payments, answering phone calls any parties to reservation, multitasking between the areas of the dinner room.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Receptionist

TRC Staffing
09.2016 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Warehouse Associate/Inventory Control

TRC Staffing
03.2016 - 07.2017
  • Cleanliness, inventory clerk keeps the stocked items organized and readily accessible, assisting loading and stocking supplies, within recording the data either manually or on computer to overseeing the unpacking and packing items that are stocks them on the shelving systems.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Traced item history to determine reason for discrepancies between inventory and stock control records.
  • Processed damaged goods and completed wasted inventory paperwork.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.

Education

Duval County Academy of Jacksonville
Jacksonville, FL
06.2015

Skills

  • Exceptional Time Management Skills
  • Materials Transport
  • Customer Response
  • Dependable and Reliable
  • Receiving Support
  • Staff Education and Training
  • Stocking
  • Report Generation

Certification

  • First Aid Certification
  • CPR Certification
  • Guard Card

Timeline

Unarmed Security Guard

Signal 88 Security
07.2021 - 08.2021

Stock Clerk

Walmart
10.2019 - Current

Kitchen Manager

SLA Management
08.2017 - 06.2020

Front Desk Sales Associate

Dave & Buster's
01.2017 - 08.2019

Assistant Manager

Piccadilly's Cafeteria
10.2016 - 09.2020

Receptionist

TRC Staffing
09.2016 - 08.2017

Warehouse Associate/Inventory Control

TRC Staffing
03.2016 - 07.2017

Duval County Academy of Jacksonville

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Briyanna Darthard