Briyanna M. Lyday
Milwaukee,WI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and self-develop.
Overview
8
8
years of professional experience
Work History
Stylist Sales Associate
Akira
06.2016 - 12.2019
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Supported sales floor, cash wrap and back of house to organize daily operations.
- Connected and engaged with customers to understand styling needs.
- Embraced fashion and understood market trends to articulate in client interactions.
- Fostered inclusive environment to make customers feel welcomed.
Housekeeping Room Attendant
Delta Hotels By Marriott
01.2020 - 09.2021
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Clean and prepares guest rooms by meeting established standards of cleanliness and propriety to ensure guest satisfaction
- Manage time to meet productivity standards
Stock Associate
Five Below
09.2021 - 01.2022
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Answered customer questions and provided detailed product information.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Housekeeping Room Attendant
Embassy Suites by Hilton
01.2022 - 08.2022
- Cleaned and prepared guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues
- Retrieved items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
- Assisted the laundry department by retrieving linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts
Store Manager
Pacsun
09.2023 - 03.2024
- Manage all aspects of store operations, including sales, inventory management, and customer service
- Train, coach, and motivate store staff to deliver exceptional customer service
- Ensure compliance with company policies and procedures
- Maintain a clean and organized store environment
- Handle customer inquiries, complaints, and escalations in a professional manner
Store Manager
ALDO Group
03.2024 - 07.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
The Children's Place
06.2024 - Current
- Greet and acknowledge customers while providing the appropriate level of service
- Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
- Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
- Maintain appropriate stock levels and ensure that all sizes and styles are represented
- Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
Education
James Madison
Milwaukee, WI05.2017
Skills
- Inventory Control
- Customer Needs Assessment
- Payment Processing
- Business Development
- Cash Handling
- Store Opening and Closing
- Customer Service
- Listening Skills
- Stocking and Receiving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
The Children's Place
06.2024 - Current
Store Manager
ALDO Group
03.2024 - 07.2024
Store Manager
Pacsun
09.2023 - 03.2024
Housekeeping Room Attendant
Embassy Suites by Hilton
01.2022 - 08.2022
Stock Associate
Five Below
09.2021 - 01.2022
Housekeeping Room Attendant
Delta Hotels By Marriott
01.2020 - 09.2021
Stylist Sales Associate
Akira
06.2016 - 12.2019
James Madison
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