Summary
Overview
Work History
Education
Skills
Timeline
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Briyonna Anderson

Briyonna Anderson

Chesapeake,VA

Summary

Versatile and proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

3
3
years of professional experience

Work History

Server Trainer

YardHouse Darden Restaurants
11.2023 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Provided continuous evaluation and feedback to server employees.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Utilized effective communication techniques to support server learning and comprehension.

Waitress

Canvas Social Cuisine
05.2021 - 07.2024
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Substitute Teacher, K-12

Norfolk Public Schools
10.2022 - 06.2024
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Tutored students individually and in small groups to help with difficult subjects.
  • Utilized outlined grading procedures and assessment strategies to document and report on student growth, development and understanding.
  • Provided notes and reports on school day activities to primary teacher.
  • Maintained rules of conduct that encouraged self-discipline and responsibility.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Internship Student

Intensive Community Outreach Services
05.2023 - 06.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Provided project progress updates and proposed solutions to issues.
  • Collected, arranged, and input information into database system.
  • Communicated with Managed Care Organizations to obtain authorization status of awaiting clients.

Education

Bachelor of Arts - Sociology

Norfolk State University
Norfolk, VA
05.2024

Skills

  • Documentation and Reporting
  • Equipment Troubleshooting
  • Relationship Building
  • Classroom Management
  • Multitasking and Organization
  • Verbal and Written Communication
  • Organization and Planning
  • Behavior Modeling
  • Technology Savvy
  • Sound Judgment
  • Creative Thinking
  • Problem-Solving
  • Policy Enforcement
  • Guest Relations Management
  • CPR/AED
  • Interpersonal Skills

Timeline

Server Trainer

YardHouse Darden Restaurants
11.2023 - Current

Internship Student

Intensive Community Outreach Services
05.2023 - 06.2023

Substitute Teacher, K-12

Norfolk Public Schools
10.2022 - 06.2024

Waitress

Canvas Social Cuisine
05.2021 - 07.2024

Bachelor of Arts - Sociology

Norfolk State University

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Briyonna Anderson