Briyonne McDay
Charlotte,NC
Summary
I bring strong communication, problem-solving, and multitasking skills from fast-paced retail experience. I’m eager to apply my dedication, attention to detail, and ability to work under pressure as a CNA to provide exceptional patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Clerk
Harris Teeter
Charlotte, NC
01.2022 - Current
- Recognized as Service Hero for November 2023, showcasing exceptional dedication to customer service and team support.
- Greet customers warmly and assist with their shopping experience.
- Scan and bag groceries.
- Operate the cash register, handling transactions accurately and efficiently.
- Stock and organize cooler displays to maintain product availability.
- Return unwanted or damaged items to their proper locations.
- Maintain a tidy and organized checkout area to enhance customer experience.
- Distribute candy on impulse aisles.
- Assist customers with self-checkout machines and provide guidance as needed.
- Help customers locate items throughout the store.
- Train new employees on register and self-checkout operations.
- Open the store. Conduct cash till counts for accuracy. Provide exceptional customer service by addressing needs and exceeding expectations.
- Conduct pin pad checks to ensure transaction security.
- Offer support to cashiers and respond to inquiries or issues as they arise.
- Resolve customer complaints efficiently and effectively.
- Operate the cash register and customer service counter with precision.
- Maintain security and accountability for all funds in the cash register.
- Monitor the front end to ensure cashiers adhere to operational standards and provide excellent customer service.
- Perform cashier and bagger duties as necessary to support team operations.
Education
Independence High School
Charlotte, NC06-2024
Bachelor of Science - Nursing
Winston-Salem State University
Winston-Salem, NCBachelor of Science - Nursing
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer service
- Problem Solver
- Active Listener
- Teamwork
- Leadership Skills
- Interpersonal Skills
- Communication Skills
- Empathetic
- Compassionate
- Observant
- Flexible
- Efficient
Certification
- CNA - Certified Nurse Assistant (03/13/2026)
Timeline
Cashier/Customer Service Clerk
Harris Teeter
01.2022 - Current
Independence High School
Bachelor of Science - Nursing
Winston-Salem State University
Bachelor of Science - Nursing
University of North Carolina At Charlotte