Retail Sales Associate
T-Mobile
Sandy, UT
08.2023 - 01.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
- Demonstrated knowledge of store products and services.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Answered questions about current promotions and resolved issues according to store policies.
- Kept informed about new products arriving at the store on a regular basis.
