Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Brizzette Ortega

Las Vegas,NV

Summary

Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

22
22
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT/HR ADMIN

Lawyers Title of Nevada
2021.09 - 2023.05
  • Answered phone calls, assisted with coverage for receptionist
  • Prepared revenue and production reports
  • Processed new hires and terminations
  • Processed payroll for all employees
  • Assisted new employees with benefits enrollment
  • Opened and distributed mail, processed outgoing mail, ordered office supplies
  • Notarized and assisted with Escrow signings
  • Translated for Spanish speaking customers
  • Enacted engagement programs an employee appreciation company event.

LEGAL OFFICE ASSISTANT II

Harbor Juvenile Assessment Center, Clark County, Juvenile Justice
2019.05 - 2020.03
  • Answered phone calls, scheduled appointments, managed calendar for two offices
  • Scanned documents to increase efficiency and availability
  • Typed correspondence, reports, forms and specialized documents
  • Contributed to the efficiency of the center by offering suggestions, directions and participating as an active team member
  • Opened and distributed mail, processed outgoing mail, ordered office supplies
  • Translated for several entities on services that the Center provided such as substance abuse, and mobile crisis programs
  • Helped with new hire applications by tracking applicants’ information and where they were in the process
  • Contacted new employees to schedule appointments with badging
  • Created agendas and facilitated meetings for the team
  • Typed up meeting minutes and distributed it to staff
  • Helped with Law Enforcement Juvenile Transports by working with Police Officers to complete the correct forms following officer’s procedures
  • Provided transportation to out of town guests.

SR ELIGIBILITY SPECIALIST (BI-LINGUAL)

Sonoma County Human Services
2013.01 - 2018.06
  • Provided training and supported all eligibility staff: interviewing skills, utilizing available resources for determining eligibility, regulation and policy clarification in efforts of increasing efficiency and accurate eligibility determinations
  • Assisted supervisor with administrative services, and took the lead in my assigned training unit in the absence of the supervisor
  • Reviewed cases and provided feedback for all procedural and eligibility errors
  • Conducted mini-trainings for the trainees, and provided specialized one-on-one training for individuals in the unit as needed
  • Presented the General Assistance Program orientation for an average group size of forty-five
  • Assigned complex office cases
  • Tested and rated bilingual eligibility workers and /applicants

ELIGIBILITY WORKER I/II (BI-LINGUAL)

Sonoma County Human Services
2010.01 - 2013.01
  • Determined eligibility and level of benefits a client would receive for MediCal; Calfresh, General
  • Assistance; and the County Medical Services Program
  • Evaluated information obtained from client or other sources by conducting interviews in person face to face or by phone in Spanish or English
  • Managed a caseload within program specific time frames
  • Responded to questions and complaints from clients
  • Identified fraud and made referrals to fraud unit for action
  • Completed complex data entry using various computer systems
  • Made appropriate outside referrals for clients

LEGAL SECRETARY

Law Offices of Max G. Arnold
2008.08 - 2010.03
  • Met with prospective clients and discussed contract terms
  • Created new client accounts
  • Requested bills/records and paid invoices for costs
  • Provided technical assistance for attorney during court proceedings
  • Provide Spanish translation for clients during doctor appointments, court appearances and form completion
  • Certified notary public

SR. LOAN PROCESSOR/ LOAN OFFICER ASSISTANT

Tayllon Mortgage
2005.03 - 2007.12
  • Received and coordinate files to submit to lenders
  • Received approvals and worked in cooperation with Loan Officer to meet all conditions
  • Pre-qualified borrowers
  • Located and acquired suitable programs for borrowers (shop loans)
  • Ordered VOR, VOD, VOM, VOE’s, appraisals, prelims, and hazard insurance
  • Processed files for twelve Loan Officers
  • Reviewed HUD to ensure fees were correct
  • Reviewed files to make sure all prior to fund conditions are met
  • Stacked and insured that files were in compliance
  • Utilized Point, Microsoft Word, and Excel Software
  • Experience with Conventional, Sub-prime, FHA and VA loans
  • Translated for Spanish speaking borrowers

EXAMINER

Land Title
2001.07 - 2003.07
  • Examined title to real property to facilitate preparation of preliminary title report
  • Searched files by retrieving maps, recorded documents, & tax records to complete search packet
  • Responsible for the transportation of official documents to the County Recorder’s Office
  • Corrected problems discovered after file closed
  • Reviewed documents of record and Translated for Spanish speaking clients
  • Entered files in to computer utilizing Vision Software, Microsoft Word, and Excel
  • Served as back up recorder and reviewed documents to ensure proper completion of forms to be recorded

Education

HIGH SCHOOL DIPLOMA -

Votech High School
Las Vegas, Nevada

COSMETOLOGY -

LICENSE

Votech High School
Las Vegas, Nevada

Skills

  • Conflict Management
  • New Hire Orientation
  • Effective Planning
  • Staff Training

Timeline

ADMINISTRATIVE ASSISTANT/HR ADMIN

Lawyers Title of Nevada
2021.09 - 2023.05

LEGAL OFFICE ASSISTANT II

Harbor Juvenile Assessment Center, Clark County, Juvenile Justice
2019.05 - 2020.03

SR ELIGIBILITY SPECIALIST (BI-LINGUAL)

Sonoma County Human Services
2013.01 - 2018.06

ELIGIBILITY WORKER I/II (BI-LINGUAL)

Sonoma County Human Services
2010.01 - 2013.01

LEGAL SECRETARY

Law Offices of Max G. Arnold
2008.08 - 2010.03

SR. LOAN PROCESSOR/ LOAN OFFICER ASSISTANT

Tayllon Mortgage
2005.03 - 2007.12

EXAMINER

Land Title
2001.07 - 2003.07

HIGH SCHOOL DIPLOMA -

Votech High School

COSMETOLOGY -

LICENSE

Votech High School
Brizzette Ortega