Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Broc Combs

Whitehouse,OH

Summary

Meticulous Dispatch Manager with 13-year background working various positions within a logistics and operations environment. Has shown proven success monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator that is skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Dispatch Manager

UPS
07.2021 - Current
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Reduced response times with effective dispatcher training and timely decision making.
  • Effectively managed a group of 13+ office and Management personal, along with 300+ Union employees within our department.
  • Experience working with TMS (Transportation Management System).
  • Worked to comply daily with Federal DOT regulations.
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
  • Optimized resource allocation to minimize costs while maintaining high service levels.
  • Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.

On-Road Supervisor

UPS
03.2016 - 07.2021
  • Obtained Class A CDL and went through rigorous 8 week training program, including two weeks in Chicago, in order to be selected for position.
  • Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
  • Reduced accidents and incidents by implementing effective traffic management strategies during construction projects.
  • Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
  • Spearheaded initiatives to improve efficiency, such as optimizing routes for better traffic flow and reduced congestion.
  • Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
  • Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.

Simulation Specialist

Ups
11.2015 - 02.2016
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • In charge of ensuring that all volume was processed timely and accurately daily for the Night sort.
  • Responsible for ensuring that the building processed volume smoothly and efficiently, while not overloading a particular area all at once.
  • Responsible for developing and planning the sorts staffing needs on a nightly basis by predicting the amount of trailers and volume that we will see.

Dispatch Supervisor

Ups
02.2014 - 11.2015
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.
  • Reduced response times with effective allocation of resources and prioritization of tasks.
  • Responsible for managing the yards shifters of 18-25 employees to make sure they are spotting all trailers in a timely and efficient manner.
  • Provided dispatch coverage for over the road drivers very frequently.
  • Made safety a top priority by giving daily safety tips and ensuring that employees were set up to succeed.

Operations Supervisor

Ups
07.2012 - 02.2014
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Made safety and compliance a priority, managing nearly every area at some point in almost two years.
  • Provided vacation coverage for my direct Supervisor, managing a group of 40+ employees.

Loader

Ups
11.2010 - 07.2012
  • Loading trailers efficiently and accurately.
  • Always maintained loading 400+ packages per hour.

Education

Bachelor of Science - Exercise Science

University of Toledo
Toledo, OH
12.2015

Skills

  • Labor cost control
  • Budgeting and financial management
  • Manpower planning
  • Staff Training and Development
  • DOT Compliance
  • Route Planning
  • Schedule Coordination
  • Regulatory and Safety Compliance

Certification

  • Class A CDL

Timeline

Dispatch Manager

UPS
07.2021 - Current

On-Road Supervisor

UPS
03.2016 - 07.2021

Simulation Specialist

Ups
11.2015 - 02.2016

Dispatch Supervisor

Ups
02.2014 - 11.2015

Operations Supervisor

Ups
07.2012 - 02.2014

Loader

Ups
11.2010 - 07.2012

Bachelor of Science - Exercise Science

University of Toledo

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Broc Combs