Broc Johnson
Byron,IL
Summary
Experienced Schneider Electric Senior Field Service Representative with over 2 years of hands-on experience in handling various 480V three-phase UPS systems and switchgear. Demonstrated ability to lead multiple large-scale data center projects from start to finish, highlighting strong project management skills and attention to detail. Skilled at troubleshooting complex technical issues and providing excellent customer service for smooth operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Lead Senior Field Service Engineer
Schneider Electric
06.2023 - Current
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Streamlined project management processes by implementing efficient methods and improving team cohesion.
Aircraft Avionics Technician
United States Navy, USN
05.2017 - 05.2023
- Improved communication between cockpit and ground crew by maintaining and upgrading complex avionics aircraft systems.
- Enhanced troubleshooting capabilities with a strong foundation in reading electrical schematics, wiring diagrams, and technical manuals.
- Played a vital role in ensuring fleet readiness by performing routine maintenance, system upgrades, and emergency repairs on deployed aircraft.
- Supported team by effectively coordinating work schedules with other technicians and departments.
- Increased efficiency in maintenance procedures by creating detailed documentation of performed tasks.
Education
High School Diploma -
Rochelle Township
Rochelle, IL05-2016
Skills
- Proficient in UPS and switchgear systems
- UPS systems and switchgear diagnostics
- Troubleshooting building management systems
- Network Gateway Programming
- UPS and switchgear Commissioning and Load banking
- Diagnosing issues in UPS systems and transfer equipment
- Effective team management
- Skilled project coordination
- Risk assessment expertise
- Comprehensive project documentation
- Clear and concise report drafting
- Client communication skills
Accomplishments
Planned and oversaw the production and project succession of multiple Data Center Projects for customers such as Microsoft and Meta.
-Project assist: Microsoft SAT13 Data Center, LVL08/LVL09 Microsoft Data Center, CHI01/CHI02 Stream Data Centers, Meta Data Centers.
-Project Lead: CHI01/CHI02 Stream Data Centers, CHI22 Microsoft Data Center, MKE04/MKE03 Microsoft Data Center
Certification
- - Electrical Wiring Interconnect System (EWIS)
- - Complex Electrical System and Component Schematics
- - CPR/AED Qualified
- - LOT0 trained and qualified
- - OSHA 10
- - OSHA30
- - NFPA 70E electrical safety qualified
- - Multiple unit certifications on various UPS systems
Timeline
Project Lead Senior Field Service Engineer
Schneider Electric
06.2023 - Current
Aircraft Avionics Technician
United States Navy, USN
05.2017 - 05.2023
High School Diploma -
Rochelle Township
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