Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brocha Shoop

Baltimore,MD

Summary

Compassionate Case Manager experienced in a variety of environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

16
16
years of professional experience

Work History

Assistant Teacher

Bais Yaakov
12.2023 - Current
  • Provided one-on-one and group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Monitored and reported student progress and development, offering mentoring as needed.

Co - Teacher

Special Center For Hidden Intelligence (SCHI)
08.2021 - 06.2022


  • Prepared and organized notes and documentation to promote daily activities
  • Extended continued patient care and periodic evaluations to maintain and document optimal fit and function.

Secretary

Relief Resources
08.2018 - 04.2021
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.

Geriatric and Mental Health Services

Independent Consultant
01.2014 - 05.2017
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.

Director and Founder

L’Espoir Shalva
03.2008 - 01.2012

Facilitator of services and funds for holocaust survivors

Alzheimer therapeutic socialization group in conjunction with health services offered in Montreal

Advocate for seniors regarding various government programs

Individual care plans for seniors and their families

Education

Associate Degree In Nursing - Human Development And Family Studies

Vanier College
Montreal
06.1996

Skills

  • Program Development
  • Client Advocacy
  • Care Coordination
  • Referral Coordination
  • Case Management
  • Promoting and maintaining maximal functioning of ADL's

Timeline

Assistant Teacher

Bais Yaakov
12.2023 - Current

Co - Teacher

Special Center For Hidden Intelligence (SCHI)
08.2021 - 06.2022

Secretary

Relief Resources
08.2018 - 04.2021

Geriatric and Mental Health Services

Independent Consultant
01.2014 - 05.2017

Director and Founder

L’Espoir Shalva
03.2008 - 01.2012

Associate Degree In Nursing - Human Development And Family Studies

Vanier College
Brocha Shoop