Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager
Brock Bango

Brock Bango

Fayetteville,NC

Summary

Proven Plumbing Service Technician and Cavalry Scout/Infantryman in the U.S Army. adept in problem-solving and teamwork. Enhanced team performance by training juniors and implementing preventative maintenance, reducing system failures. Excelled in physical fitness and expert marksmanship, leading to improved mission readiness and operational success. Skilled in relationship building and detailed-oriented tasks, contributing to increased revenue through customer satisfaction and referrals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Plumbing Service Technician

Central Heating
06.2018 - 02.2021
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Ensured all work met local building codes by staying current with regulations and guidelines.
  • Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
  • Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
  • Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
  • Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
  • Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
  • Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.

Plumbing Service Technician

Armstrong Comfort Solutions
03.2021 - 09.2021
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
  • Documented cost of plumbing repairs and kept precise records of time and material.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Measured, threaded, and cut materials to correct angles.
  • Planned pipe system layout, installation and repair according to specifications.
  • Assisted with repairs to steam, drainage, and sewer lines.

Cavalry Scout

US Army
10.2021 - Current
  • Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
  • Communicated updates on task completion to supervisors, maintaining smooth operations.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
  • Operated wheeled and tracked vehicles and communications equipment.
  • Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
  • Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
  • Improved unit readiness for deployment by leading rigorous training exercises and maintaining high standards of physical fitness.
  • Collaborated with other military branches to provide comprehensive battlefield intelligence, resulting in more effective tactical decisions.
  • Mentored junior team members by sharing knowledge and experiences, fostering a culture of continuous improvement within the unit.
  • Led a team responsible for securing key terrain features during offensive operations, contributing to overall mission success.
  • Conducted route reconnaissance operations to identify safe passage routes for troop movement, minimizing exposure to enemy forces.
  • Handled ammunition safely, minimizing risk to fellow crew members and weapon systems.
  • Engaged in reconnaissance, security, and search operations.

Education

High School Diploma -

Neshannock High School
New Castle, PA
05.2018

Skills

  • Verbal and written communication
  • Patrolling Techniques
  • Physical Fitness
  • Small unit tactics
  • Expert Marksmanship
  • Hand-to-hand combat
  • Airborne Operations
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Decision-Making
  • Relationship Building

Certification

-S.O.C.P

-First-Aid

-Drone

Timeline

Cavalry Scout

US Army
10.2021 - Current

Plumbing Service Technician

Armstrong Comfort Solutions
03.2021 - 09.2021

Plumbing Service Technician

Central Heating
06.2018 - 02.2021

High School Diploma -

Neshannock High School

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Brock Bango