Brock Bergeron
Hobe Sound,FL
Summary
Diligent with solid background in providing excellent customer service and ensuring partner or client satisfaction. Proven ability to handle high-pressure environments and deliver consistent performance. Demonstrated proficiency uncovering problems and providing clear and precise solutions.
Overview
6
6
years of professional experience
Work History
Waiter
The Colony Hotel
08.2018 - 02.2019
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Business Development Manager
Entrusted Contracting
08.2023 - Current
- Led initiatives in brand creation and business development for a new startup vertical in the luxury contracting industry.
- Developed comprehensive marketing plans by conducting thorough market research and establishing strategic targets such as luxury builders, interior designers, and Realtors
- Empowered team members by supplying crucial tools and information to promote enhancements in their current business or service offerings.
- Mediated between partners and project managers to maintain high levels of client satisfaction.
Restoration Account Manager
Entrusted Contracting
02.2021 - 08.2023
- Developed and nurtured new business relationships, fostering seven-figure revenue growth for both companies.
- Cultivated long-term relationships wide range of accounts, guaranteeing timely communication and effective problem-solving for property management services, trade contractors, and Realtors.
- Provided expert solutions for staffing, HR, and sales management, functioning as a go-to problem solver or consultant.
Project Manager
Entrusted Contracting
05.2019 - 02.2021
Education
Bachelor of Science - Business Management
Palm Beach Atlantic University
WPB, FL05.2020
MDiv - undefined
The Expositors Seminary
Jupiter, FL12.2024
Skills
- Time management skills
- Innovation and adaptability
- Planning and organizational skills
- Verbal and written communication skills
- Strong relational skills
- Critical thinking skills
- Public speaking and presentation skills
- Listening skills
- Negotiation skills
- Creative problem-solving skills
- Teamwork skills
- Customer service
LANGUAGES
English
Accomplishments
- Multiple team members recruited and hired
- Tangible 7 figure impact on multiple businesses
Timeline
Business Development Manager
Entrusted Contracting
08.2023 - Current
Restoration Account Manager
Entrusted Contracting
02.2021 - 08.2023
Project Manager
Entrusted Contracting
05.2019 - 02.2021
Waiter
The Colony Hotel
08.2018 - 02.2019
MDiv - undefined
The Expositors Seminary
Bachelor of Science - Business Management
Palm Beach Atlantic University
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