Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Brock Butler

Oklahoma City,OK

Summary

Dynamic team leader at Paycom with a proven track record in project management and process optimization. Spearheaded initiatives that enhanced team productivity and client satisfaction. Skilled in data analysis and cross-functional collaboration, driving a 30% reduction in turnover through strategic hiring practices and relationship-building.

Overview

4
4
years of professional experience

Work History

Team Leader, HCM

Paycom
08.2022 - Current
  • Lead a team of 8+ benefit coordinators, overseeing the full project lifecycle, including designing, implementing, and refining strategies to optimize client benefits
  • Drive growth by designing sustainable project management processes that improve efficiency, resulting in measurable increases in client satisfaction and reduced turnover
  • Conduct deep-dive analyses of internal workflows and performance metrics, ensuring alignment with broader organizational goals while maintaining key milestones
  • Collaborate with cross-functional teams, including data, engineering, and marketing, to ensure seamless project execution and optimize outcomes
  • Leverage data-driven insights to identify bottlenecks and proactively design solutions, driving the successful rollout of new systems and tools
  • Spearheaded the implementation of Data Stage, a tool that reduces data analysis time, enhancing team productivity by automating error detection
  • Revamped the hiring process, leading to a 30% reduction in turnover in 2024 by optimizing candidate selection and fostering a collaborative team environment

Benefits Coordinator

Paycom
03.2021 - 08.2022
  • Designed and executed comprehensive client benefit implementations, ensuring smooth transitions across diverse client portfolios with an approximate total value of $2M in sales
  • Managed multiple milestones within client onboarding, focusing on timely completion and accuracy to ensure seamless payroll integration
  • Collaborated with internal teams to design more efficient systems and eliminate manual work, enhancing team productivity and client satisfaction
  • Conducted regular analyses of client feedback, identifying key areas for improvement and proactively adjusting project strategies to improve outcomes

Education

B.A. - Economics

University of Oklahoma
Norman, OK
05.2020

Utrecht University
Utrect, Netherlands
06.2019

Skills

  • Project Management Tools: Jira
  • Data Analysis & Reporting: Excel (Advanced), Jira
  • Leadership: team management, cross-functional collaboration, mentoring
  • Process Optimization: Designing growth loops, refining workflows, scaling strategies
  • Client relations: relationship-building, customer journey mapping, and retention strategies

Awards

  • Top Producer, HCM, Recognized for leadership and exceeding performance metrics, driving substantial growth in 2024.
  • Top Producer, Awarded for achieving top-tier performance and consistently delivering exceptional results in 2021.

Timeline

Team Leader, HCM

Paycom
08.2022 - Current

Benefits Coordinator

Paycom
03.2021 - 08.2022

B.A. - Economics

University of Oklahoma

Utrecht University

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Brock Butler