Brock Chacon
Las Cruces,NM
Summary
A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication. Recognized skills in mentoring and mediating between employees, and in leading team projects.
Overview
17
17
years of professional experience
Work History
Restaurant General Manager
KFC
Las Cruces, NM
05.2024 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Area Coach
Krispy Krunchy Chicken
04.2022 - 12.2023
- Conduct store visits, Open new stores, Train employees to follow corporate guidelines
Department Manager
Union Supply Group
11.2021 - 04.2022
- Managed 40 employees, Handled customer service complaints, Trained new employees, Handed out product to customers
Manager
Metropolitan Deli
03.2019 - 03.2020
- Responsible for running Metropolitan Deli, Supervised 3 employees, Handled day-to-day operations, Handled the daily counts, Drove sales by suggesting up charging of meals, Assured excellent customer experience at all times, Opened restaurant, Kept restaurant clean
DISTRICT MANAGER
LAS CRUCES SUN-NEWS
03.2010 - 03.2019
- Manager of 8 employees, Guide employees on direct path, Talk to customers, Billing, Threw occasional down routes
SHOP MANAGER
THE JEEPBARN
05.2007 - 03.2019
- Sales, Weekly deposits, Reception work, Kept an inventory of products, Internet and social media leader
Education
High school or equivalent -
Las Cruces High School
Las Cruces, NM05.2007
Skills
- Goal oriented
- Problem solver
- Payroll
- Inventory
- Operations
- Scheduling
- Training
- Inventory Management
- Microsoft Word
- Retail sales
- Team Building
- Word
- Inventory Control
- Operations Management
- Project Scheduling
- Schedule Management
- Supervising Experience
- Management
- Restaurant Experience
- Relationship Management
- Administrative Experience
Assessments
- Management & leadership skills: Impact & influence, Highly Proficient, 09/01/19
- Delivery driver, Highly Proficient, 10/01/19
Timeline
Restaurant General Manager
KFC
05.2024 - Current
Area Coach
Krispy Krunchy Chicken
04.2022 - 12.2023
Department Manager
Union Supply Group
11.2021 - 04.2022
Manager
Metropolitan Deli
03.2019 - 03.2020
DISTRICT MANAGER
LAS CRUCES SUN-NEWS
03.2010 - 03.2019
SHOP MANAGER
THE JEEPBARN
05.2007 - 03.2019
High school or equivalent -
Las Cruces High School