Brock Collins
Shelby,NC
Summary
Diesel Technology student seeking position to impact customer outcomes and Service Department results while learning and growing in chosen profession. Accomplished in directing system improvements, maintaining budgets and improving performance with minimal impact on business operations. Talented in managing projects, leading teams and resolving routine and complex operational problems. Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Dollar Tree Distribution Center
06.2021 - 08.2021
- Responsible for the storing, shipping and receiving of merchandise while maintaining business standards of safety, sanctuary, productivity and client requirements
- Also responsible for operating a fork lift for the intention of moving, locating, relocating, stacking and counting products.
- Consistently lifted materials weighing as much as 40 pounds.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Sales Associate
Advance Auto Parts
05.2021 - 06.2021
- Provided service for customers during visits and phone calls
- Maintained store product and operational standards
- Responsible for inventory processes and maintaining adequate inventory levels
- Provided quality inspection and coordinated delivery of parts to customers as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Salesperson
Boot Barn
01.2022 - 05.2022
- Greeted customers and determined their wants and needs
- Recommended merchandise based on individual requirements
- Provided advice to customers regarding particular products or services and advised customers on utilization and care of merchandise
- Answered customers’ questions and addressed concerns
- Assisted in display of merchandise and maintained sales records for inventory control.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Mechanical Technician
Marburger Chrysler Dodge Jeep Ram
08.2022 - 08.2024
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Identified mechanical problems and determined best solutions for correction.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
Education
High School Diploma -
Crest High School
Shelby, NC05.2021
Certificate of Completion - Diesel Technology II
Universal Technical Institute
Orlando, FL06.2022
Basic Law Enforcement Training Certification - Basic Law Enforcement Training
Cleveland Community College
Shelby, NC12.2024
Skills
- Mechanical Troubleshooting
- Preventive Maintenance
- Equipment Installation
- Power Tool Operation
- Quality Inspection
- Work Order Interpretation
- Electrical Systems
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Relationship Building
- Active Listening
Awards
- UTI Student of the Course: Electrical Applications
- Written and Verbal Communication Skills
- Entry Level Diagnostics Training
- Mechanical Aptitude
- Active/Trained Listener
- Attention to Detail
- Learn & Perform Complex Tasks
- Adaptability & Flexibility
- Capacity to quickly adopt new technology
Certification
- HVAC Excellence Certification – HVAC Excellence.
Timeline
Mechanical Technician
Marburger Chrysler Dodge Jeep Ram
08.2022 - 08.2024
Salesperson
Boot Barn
01.2022 - 05.2022
Warehouse Associate
Dollar Tree Distribution Center
06.2021 - 08.2021
Sales Associate
Advance Auto Parts
05.2021 - 06.2021
- HVAC Excellence Certification – HVAC Excellence.
High School Diploma -
Crest High School
Certificate of Completion - Diesel Technology II
Universal Technical Institute
Basic Law Enforcement Training Certification - Basic Law Enforcement Training
Cleveland Community College
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