Brock Day
Bulverde
Summary
I am a motivated self-starter who takes initiative and can quickly learn and apply new skills. I have excellent communication skills, as well as years of experience as a leader. I have worked in many facets from being a gauger in the oil fields under Texron Operating to becoming a manager of Devine Wine Bar and Bistro. I can apply and do anything that is asked of me without complaint and will do so in any facet of work I am in.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Devine Wine Bar and Bistro
02.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Learned to properly guide and manage employees
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Correctly calculated inventory and ordered appropriate supplies.
- Ran payroll and watched overhead as well as learned and completed monthly and quarterly taxes
Wait Staff Member
Maxes Road House
01.2022 - 02.2023
- Maintained cleanliness
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Hands on Gauger
Texron Operating
10.2020 - 12.2022
- High and low as well as gas and oil pressure separating
- Gauging
- Inputting oil and gas levels on Kage, Miller, and King Ranches
- Read electronic and paper for gas production
- Know how to run and operate both flowing and manual wells
- Calling out both water and oil trucks when needed
Head Waiter
The Branch
04.2018 - 09.2019
- Trained staff members on how to properly serve, use POS system, and give customers a pleasant time.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Director
YMCA
01.2016 - 03.2017
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- First Aid and CPR Certified
Education
Northeast Lakeview Community College
San Antonio, TX05-2020
High School Diploma -
Smithson Valley Highschool
Spring Branch, TX05-2018
Skills
- Inventory control and record keeping
- Staff management
- Gauging
- Pressure control systems
- Tools and mechanical equipment
- Heavy lifting
- Troubleshooting
Certification
First-Aid and CPR Certified
Timeline
Restaurant Manager
Devine Wine Bar and Bistro
02.2023 - Current
Wait Staff Member
Maxes Road House
01.2022 - 02.2023
Hands on Gauger
Texron Operating
10.2020 - 12.2022
Head Waiter
The Branch
04.2018 - 09.2019
Director
YMCA
01.2016 - 03.2017
First-Aid and CPR Certified
Northeast Lakeview Community College
High School Diploma -
Smithson Valley Highschool
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