Brock DeVeau
Oklahoma City
Summary
Highly motivated, respectful, and coachable candidate seeking employment with one the largest and most progressive fire departments in the nation. With four years of consistent hard work that includes employment in customer service, health and fitness, and the agricultural field. Highly skilled in communication, team oriented, and self driven. A track record for being reliable and resilient. Positive and outgoing, yet humble and eager to learn. Thrives in an environment where teamwork is key in completing goals and objectives.
Overview
21
21
years of professional experience
Work History
Plant Operator
Inframark
12.2004 - Current
- Operated and monitored plant equipment to ensure optimal performance and safety compliance.
- Conducted routine inspections and maintenance on machinery to prevent downtime and enhance reliability.
- Implemented standard operating procedures for efficient workflow management within production areas.
- Trained new operators on safety protocols, equipment operation, and quality control measures.
Server
Chicken Shack
03.2024 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
- Used focus and memorization skills to keep track of tables and remember orders.
- Resolved customer complaints and inquiries in a timely manner.
- Exercised focus and concentration to keep track of tables and remember orders.
Ranch Hand
Tangner Farm
03.2020 - 07.2024
- Moved equipment, poultry and livestock from one location to another, manually, and using trucks and carts.
- Used disinfectant solutions, brushes, shovels, water hoses, and pumps.
- Shifted animals between grazing areas for sufficient access to food.
- Drove trucks, tractors, and other equipment to distribute feed to animals.
- Controlled weeds and pests using appropriate methods.
- Helped ranch staff maintain gates, fences, and drainage systems.
- Fixed animal shelters, pens, and enclosures to keep animals safe.
- Operated and maintained farm equipment such as tractors and balers.
Sales Associate and Janitor
10 Gym
08.2023 - 01.2024
- Conducted product demonstrations to showcase features and benefits.
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability.
- Drove sales through customer relationship building and suggestive selling techniques.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Computed sales prices, total purchases, and received and processed cash and credit payment.
- Built relationships with potential customers by providing helpful advice on product selection.
- Answered questions regarding store and merchandise.
Cashier
Chick-Fil-A
04.2021 - 12.2021
- Processed payments, returns, and exchanges.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
- Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
- Kept up-to-date on new products, services, promotions, and pricing structures.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Assisted with training and mentoring new team members.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Operated the POS system efficiently to ensure accurate transactions.
- Followed all safety protocols while handling money.
- Developed and maintained a positive working relationship with customers.
- Accurately processed customer payments using cash, credit cards, and checks.
Education
College in Nursing -
Oklahoma Christian University
Oklahoma City, OK, US03.2024
High School Diploma - undefined
Edmond Memorial Highschool
Edmond, Oklahoma05.2023
Skills
- Teamwork
- Selfless
- Adaptability
- Dedicated
- Respect
- Machinery repairs
- Team Player
- Leadership
- Attention to detail
- Accountability
Timeline
Server
Chicken Shack
03.2024 - Current
Sales Associate and Janitor
10 Gym
08.2023 - 01.2024
Cashier
Chick-Fil-A
04.2021 - 12.2021
Ranch Hand
Tangner Farm
03.2020 - 07.2024
Plant Operator
Inframark
12.2004 - Current
High School Diploma - undefined
Edmond Memorial Highschool
College in Nursing -
Oklahoma Christian University