Brock Giroir
New Orleans,LA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced working environments. Successful at handling multiple tasks in an efficient manner. Strives to meet policy standards, operational regulations, and workplace etiquette.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Rotation
Fletcher Technical Community College
06.2024 - 10.2024
- Completed rotations at Thibodaux Regional Health System, St. Mary Ochsner, and Terrebonne General Health System
- Was trained in various instrumentations, testing methods, and quality control
- Taught in all laboratory departments including Microbiology, Chemistry, Hematology, Blood Bank, Urinalysis, Body Fluids, and Phlebotomy
- Worked with knowing and understanding reference ranges on patient samples
- Observed and aided in instrumentation troubleshooting, maintenance, and operation
Server/Bartender
Plantation Inn
Houma, LA
01.2022 - 12.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Shift Manager
Mr. Ronnie's Famous Hot Donuts
Houma, LA
03.2019 - 11.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
Education
Associate of Science - Medical Laboratory Technician
L.E. Fletcher Technical Community College
Schriever, LA12-2024
Skills
- Strong Work Ethic
- Punctual
- Eager to Learn
- Strong Observational Skills
- Efficient in Multitasking
- Proficient in Communication
- Some Computer Knowledge
- Exceptional Teamwork
Certification
- ASCP Certification - Pending (Test Date: December 2024)
- AMT Certification - Pending (Test Date: December 2024)
Timeline
Clinical Rotation
Fletcher Technical Community College
06.2024 - 10.2024
Server/Bartender
Plantation Inn
01.2022 - 12.2022
Shift Manager
Mr. Ronnie's Famous Hot Donuts
03.2019 - 11.2021
Associate of Science - Medical Laboratory Technician
L.E. Fletcher Technical Community College
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