Brock Jackson
Columbus,OH
Summary
Dedicated professional with experience at Scioto Living Communities, excelling in compassionate care and patient assistance. Proven ability to engage residents in recreational activities while ensuring safety and well-being. Strong conflict resolution skills and a commitment to teamwork enhance the quality of care provided. Adaptable and organized, with a focus on delivering exceptional service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Assisted Living Aide
scioto living communities
Columbus, OH
03.2025 - 05.2025
- Maintained a clean and safe environment for the residents by following safety protocols.
- Responded promptly to emergency situations by following established protocols.
- Monitored vital signs of residents on a regular basis and reported any changes to the supervisor or nurse.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and ambulation.
- Engaged in activities with residents to stimulate physical and mental activity levels.
- Collaborated with other staff members to ensure quality resident care was provided at all times.
- Reported any unusual incidents or behaviors to the supervisor immediately.
Crew Member
Chipotle Grill
Columbus, OH
03.2024 - 03.2025
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Resolved customer complaints in a professional manner.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Informed customers about daily specials in an engaging manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Restocked kitchen supplies including food products and utensils.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Educated customers on menu items, product ingredients and nutritional values.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Checked expiration dates on all products before serving them to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
Crew Member
Dairy Queen Grill & Chill
Columbus, OH
02.2023 - 02.2024
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Brewed and served coffee and tea with preferred add-ins.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Directed patrons to restrooms and other amenities within facility.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Education
High School Diploma -
Columbus State Community College
Columbus, OH05-2027
Skills
- Customer service
- Food safety
- Activity engagement
- Team collaboration
- Time management
- Conflict resolution
- Compassionate care
- Physical mobility assistance
- Emotional support
- Housekeeping duties
- Fall prevention
- Recreational activities
- Patient assistance
- Flexible schedule
- Multitasking and organization
- Basic housekeeping
- Lifting and transferring
- Medical records management
- Heavy lifting
Affiliations
- Four year varsity football member for Eastmoor Academy.
- I love to read.
- I workout in the weightroom
- I train for football.
Accomplishments
accepted into a leadership program when in highschool.
-Achieved a 3.2 GPA in highschool
-Four year varsity for football.
-track athlete
-scholar award Ea football
-Social studies award for Eastmoor academy
-multiple medals for track and field year 1.
Timeline
Assisted Living Aide
scioto living communities
03.2025 - 05.2025
Crew Member
Chipotle Grill
03.2024 - 03.2025
Crew Member
Dairy Queen Grill & Chill
02.2023 - 02.2024
High School Diploma -
Columbus State Community College
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