Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Hobbies
Timeline
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Brock Jones

Brock Jones

IT Manager
Merced,CA

Summary

More than 20 years of experience in system administration, and technology-related fields. Skillful in documentation preparation for software and hardware submission to gaming regulatory agencies. IT help desk management, troubleshooting, research, and deployment of solutions for IT services. Plan, direct, and coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Overview

21
21
years of professional experience

Work History

IT Manager

MPN / MERITON
Las Vegas, Nevada
05.2011 - Current
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.

IT Manager

TRISTATE CAREFLIGHT
Bullhead City, Arizona
12.2008 - 04.2011
  • Oversaw IT department operations and training.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
  • Demonstrated familiarity with latest hardware, software and networking technology.

IT Manager

GLOBAL CASH ACCESS
Las Vegas, Nevada
10.2007 - 12.2008
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.

Education

High School Diploma -

Thomas Downey High School
Modesto, CA
09.1982 - 06.1986

Skills

Documentation and reporting

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Accomplishments

  • Development of cashless ticketing devices or use in gaming environments
  • Development of full scale helicopter flight simulators.
  • Active Directory and Azure AD/Intune integration

Software

Microsoft Azure

Microsoft Azure Active Directory and Intune

Hobbies

Cooking, woodworking, RC flying.

Timeline

IT Manager

MPN / MERITON
05.2011 - Current

IT Manager

TRISTATE CAREFLIGHT
12.2008 - 04.2011

IT Manager

GLOBAL CASH ACCESS
10.2007 - 12.2008

High School Diploma -

Thomas Downey High School
09.1982 - 06.1986
Brock JonesIT Manager