Summary
Overview
Work History
Education
Skills
Certification
References
Community Service
Timeline
Generic

Brock Will

Sierra Vista,AZ

Summary

Proficient in city planning, with a working knowledge of house/ business inspections such as: Federal, State, local laws, codes and regulations. Experienced with Microsoft Office. Manage all levels of day-to-day city tasks, planning, and coordinating events. Skilled communicator with all levels of colleagues, clients, and other external contacts.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Tool Crib/logistics Support

Pinnacle Solutions Inc.
10.2021 - Current
  • Performs logistical support functions in support of 2-13th aviation regiment
  • Ensures equipment operational readiness rates are met by means of ordering, accounting, stocking, issuing, transferring, and receipt of spares and consumable parts and equipment assigned by the customer
  • Maintains technical supply and warehouses inventories and performs automated parts operations
  • Order, receive, inspect, stow, preserve, package, ship, and issue materials/cargo
  • Unload incoming inventory; stock inventory onto shelf locations; pickup inventory
  • Prepare repair shipments to OEM; assembles kits; provide customer service at service window/desk, for issues/returns
  • Prepare and maintain required forms, records, correspondence, reports, and files; ensure proper documentation for accuracy; meet on-time metrics
  • Load and unload material within a warehouse or storage facility; utilizes hand trucks, forklifts, hoists, or other handling equipment to move material to and from aircraft and within the storage facility
  • Inspect and ensure compliance with environmental program requirements for appropriate and assigned areas
  • Provide and assistance in response to hazardous spill incidents
  • Preform weekly inventory of hazardous lockers as well as SAP
  • Monitor aircraft time-change components schedule to ensure replacement components are ordered in a timely manner to meet the customer flying hour and maintenance requirements
  • Monitor the repairable exchange program and ensure all necessary documentation is complete
  • Ensure that all related parts supply operations are conducted in a safe and efficient manner
  • Analyze inventory levels, production speed, and item demand to determine reorder levels to ensure stock availability and minimize inventory costs
  • Inspects goods upon delivery to verify delivered goods match order specifications; perform quality control; report immediately to supervisor any delivery inconsistencies or delays and quarantine parts that fail inspection
  • Analyze and select materials for packaging based on durability and cost-effectiveness to include HAZMAT and oversized/overweight items
  • Train potential customer personnel to develop and maintain an effective supply/parts management regime
  • Be prepared to assist in scheduling of training events; obtain instructional materials; perform administrative duties related to training development
  • All other duties as assigned
  • Other tasks as directed by the Supervisor
  • Maintains currency to stay proficient in assigned duties
  • Identifies resources, personnel spaces, materials, facilities and equipment required to accomplish the logistics functions assigned
  • Responsible for inventory of equipment at the unit level
  • Coordinates the transfer of equipment between subordinate elements, maintains the property book, and provides input for the organizations Standard Operating Procedure (SOP)
  • Operates a computer terminal to create or update supply records and ensure continuous flow of supply data to and through the computer system
  • Prepares documentation for recovery of lost, stolen or damaged property for report of survey actions
  • Serves as the department liaison to other departments and departments within the organization ensuring that all activities are completed in a timely manner

UAS Visual Observer

Pinnacle Solutions Inc.
11.2020 - 10.2021
  • Inspects buildings, grounds, and equipment associated with UAS Flight Operations
  • Monitors aircraft intrusions into restricted airspace while monitoring ATC communications during flight operations
  • Participates in training activities as required
  • Maintains usage and accountability of fuel with regards to flight operations
  • Maintains inventory of POL, Propane, and fuel for vehicles and generators
  • Performs daily Aqua-Glo testing, as well as, performing calibration of test equipment
  • Maintains inventory control of all items needed to perform assigned duties and report any shortfalls/deficiencies found during shift through appropriate channels
  • Support DART (Downed Aircraft Recovery Team) as required
  • Maintains currency to stay proficient in assigned duties
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.

General Maintenance

City of Sierra Vista
11.2019 - 11.2020
  • Works closely with Director of Leisure and Library, co-workers, and city planner to coordinate events such as,: Oktoberfest, 4th of July celebration and parades
  • Executing interior painting
  • Charged with interior renovations of the Oscar Yurn and Ethel Burger buildings
  • Works closely with a team of workers and other professionals during renovations and facility expansions
  • Arranginged ordering acquisition of supplies and materials needed for repairs and maintenance
  • Assists with creating requisitions for equipment needed by the department and keeping proper inventory
  • Performed daily inspection and troubleshooting of various equipment and systems
  • Assumes other duties as assigned by Director of Leisure and Library

Assistant Manager

Safeway, Inc.
10.2016 - 06.2018
  • Maintained entire operation from, but not limited to; directly involved in reviewing potential candidates for employee entrance, interviewing and hiring
  • Trained and mentored new employees to develop them for achievement in all areas of the operation within company policies and procedures
  • Participated in developing department goals, objectives, and systems
  • Supervised upwards of 30 or more employees at any given time, multiple departments, ordering and receiving of all grocery products, stocking shelves and building displays based on weekly planner
  • Delegated various tasks to all employees and ensuring proper follow up
  • Assisted in preforming bi-yearly inventory and back room inventory
  • Ensured daily and closing operations of all departments in store and keeping proper communication with these departments to see that all duties are preformed properly
  • Assisted in writing a schedule for 150+ employees including 8 departments and front end operations based upon weekly labor targets and labor hours
  • Ensured daily time and attendance as well as weekly payroll is complete
  • Completed training to operate a cash register and do so on a daily basis including cash, credit and personal checks
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Laborer/ Operator

Fort Huachuca, Home Land Security/ Border Patrol
10.2014 - 10.2016
  • Provided an active role in flight operations for the Ft
  • Huachuca Aerostat Site
  • Assisted in pre-flight and post- flight inspections, launches, recoveries both from the ground as well as the winch operator position
  • Worked on preventative maintenance on the aerostat and sub-systems, buildings, lifts, forklifts, generators and all other site vehicles
  • Assisted logistician will inventory and tool accountability to track stock levels, order parts, and maintain calibration requirement for sensitive test equipment
  • Completed inspections of all complexes and buildings, upon any findings, a report would be constructed identifying the area and issue
  • Reports may contain defects observed, specific location, photos of discrepancies, and recommendations for corrections
  • Developed plans for incoming and current inventory stock levels for spare/repair parts
  • Performed tool accountability and inventory for all site buildings utilized by all technicians
  • Identified potential issues or discrepancies for flight operations and daily operations, open work orders to address such issues and work towards completing any current work orders
  • Maintained Log Book Records for inspections and maintenance for various lifts and vehicles, as well as, building maintenance and inspections in conjunction with on-site Civil Engineer
  • Followed established policies and safety procedures in order to perform the job duties assigned to me to include: participating in many OSHA and Fort Huachuca, Safety, HAZMAT, Fire Prevention, and POL (Petroleum, Oil, and Lubricants) courses mandated for position and professional development
  • Performed frequent heavy lifting up to 100+ pounds, climbing and working in confined spaces to achieve company goals.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Safeguarded company assets with strict adherence to security protocols while operating heavy machinery or handling sensitive materials.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Complied with legal and company requirements to create safe, efficient work environment.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Upheld high-quality standards in all aspects of work performed, resulting in fewer errors and delays throughout the project lifecycle.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.

Operations Management Specialist

United Parcel Services
04.2005 - 09.2014
  • Managed the logistics in the areas of parcel location, driver compliance, Employees time cards and routes that are integral to develop daily operations
  • Prepared and maintained reports necessary to carry out the functions of the UPS shipping department
  • Monitored three UPS facilities in two separate counties in Southeastern Arizona
  • Conduct personal visits to account holders and citizen-customers, as needed
  • Completed inspections of safety/evacuation plans, and detailed reports of infractions to supervisors
  • Developed route strategies for a more effective and efficient operation, to meet daily costs and enhance distribution of packages
  • Reviewed recent year’s numbers in order to effectively achieve desired and proper delivery to customers and businesses alike
  • Prepared new company policies and changes to daily operations
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reported issues to higher management with great detail.
  • Ensured compliance with industry standards and regulatory requirements through diligent monitoring of policies, procedures, and documentation.
  • Conducted thorough risk assessments to proactively address potential issues in operations management processes.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma - General Education

Center For Academic Success
Sierra Vista, AZ
05.2004

Skills

  • Safety procedures
  • Maintenance scheduling
  • Tool inspection
  • Stock control

Certification

  • Arizona Certified Inspector, InterNACHI
  • Computer Programming, Cochise College
  • Forklift Certification, 23k forklift, 8k forklift, JLG 150 high lift, JLG 660 high lift
  • FAA Class II Medical
  • Hazardous Material (RCRA) Fuel Storage Certified, 05/15/24
  • 10 Hour General Industry Safety and Health (OSHA), 04/27/21

References

References are available upon request.

Community Service

  • Volunteer, Toys for Tots, United Postal Services, 10/01/07, 09/30/14, Assisted and planned the Christmas gift drive.
  • Volunteer, Food Drives, Safeway, Inc., 11/01/16, 06/30/18, Assisted community with food drives related to schools, children, adults, Relay for Life, Monument Fire and community events.

Timeline

Tool Crib/logistics Support

Pinnacle Solutions Inc.
10.2021 - Current

UAS Visual Observer

Pinnacle Solutions Inc.
11.2020 - 10.2021

General Maintenance

City of Sierra Vista
11.2019 - 11.2020

Assistant Manager

Safeway, Inc.
10.2016 - 06.2018

Laborer/ Operator

Fort Huachuca, Home Land Security/ Border Patrol
10.2014 - 10.2016

Operations Management Specialist

United Parcel Services
04.2005 - 09.2014

High School Diploma - General Education

Center For Academic Success

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Brock Will