Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brock Nelson

Yankton,SD

Summary

Self-motivated Relationship Officer/Financial Officer with 15 years of experience delivering exceptional client support for
FCSA. Known for building cross-functional partnerships to develop innovative solutions to client issues. Exceptional
leadership and collaboration skills.

Overview

16
16
years of professional experience

Work History

RELATIONSHIP OFFICER

Farm Credit Services Of America
01.2021 - Current
  • Controlled risk through sound decision-making in alignment with client risk tolerance.
  • Established strong client relationships to drive business development.
  • Advised and counseled customers on financing and related matters, courteously educating clients and responding
    to inquires.
  • Delivered positive experiences to customers at every touch point through clear communication and implementing
    strategies to improve satisfaction.
  • Collaborated with various departments to improve communication and deliver individualized customer solutions.
  • Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering
    with Underwriting to resolve specific issues.

FINANCIAL OFFICER

Farm Credit Services Of America
01.2014 - 01.2021
  • Prepared year-end financial statements, and thoroughly went through statements with customers to track progress
    and educate on FCSA Standards.
  • Pursued sales deals by qualifying clients, building individualized proposals and preparing final loan proposals.
    Researched competitors and stayed on top of current market conditions to survey landscape and anticipate
    roadblocks.
  • Used cold calling and networking to sell products and services.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent
    revenue.

FINANCIAL OFFICER

Farm Credit Services Of America
03.2009 - 01.2013
  • Prepared year-end financial statements, and thoroughly went through statements with customers to track progress
    and educate on FCSA Standards.
  • Pursued sales deals by qualifying clients, building individualized proposals and preparing final loan proposals.
  • Researched competitors and stayed on top of current market conditions to survey landscape and anticipate
    roadblocks.
  • Used cold calling and networking to sell products and services.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent
    revenue.

RETAIL CREDIT ANALYST

Farm Credit Services Of America
03.2008 - 03.2009
  • Prepared basic and preliminary credit analyses to determine creditworthiness and compliance.
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products
    and services.

Education

Bachelor of Science - Business Administration

Wayne State College
Wayne, NE
12.2007

Skills

  • Relationship Building
  • Portfolio Growth
  • Solution Management
  • Business Development
  • Excellent Communication
  • Effective Customer Communication
  • Mentoring
  • Credit Knowledge

Timeline

RELATIONSHIP OFFICER

Farm Credit Services Of America
01.2021 - Current

FINANCIAL OFFICER

Farm Credit Services Of America
01.2014 - 01.2021

FINANCIAL OFFICER

Farm Credit Services Of America
03.2009 - 01.2013

RETAIL CREDIT ANALYST

Farm Credit Services Of America
03.2008 - 03.2009

Bachelor of Science - Business Administration

Wayne State College
Brock Nelson