Brock Nicholson
Venice,FL
Summary
Results-driven Crew Lead with expertise in supervising teams and logistics coordination. Proven ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
11
11
years of professional experience
Work History
Crew Lead
Master Movers Moving & Storage
Venice, Florida
01.2026 - Current
- Supervised team during moving operations, enhancing workflow efficiency.
- Coordinated logistics for customer pickups and deliveries, ensuring timely service.
- Communicated with customers to address concerns and confirm service details.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Responded promptly to customer inquiries and complaints, maintaining high service standards.
Frozen Food Manager
Super One Foods
International Falls, Minnesota
07.2022 - 01.2026
- Managed frozen food stock and inventory to maintain product availability for customers, rotating products for freshness and coordinating timely receipt of shipments.
- Monitored sales trends to inform inventory adjustments and ensure product availability.
- Supervised, trained, and scheduled employees to optimize workflow and meet operational goals.
- Provided assistance to customers, resolving issues effectively and enhancing their experience.
Night manager
Stewarts SuperOne Foods
International Falls, Minnesota
02.2015 - 07.2022
- Supervised nightly operations and ensured compliance with store policies.
- Conducted inventory checks and maintained stock levels for product availability.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
- Established friendly relationships with regular guests, members and residents.
- Monitored cash handling procedures for accuracy and security compliance.
Education
High School Diploma -
International Falls High School
International Falls, MN05-2017
Skills
- Operational efficiency
- Inventory management
- Employee training
- Team supervision
- Customer communication
- Customer engagement
Timeline
Crew Lead
Master Movers Moving & Storage
01.2026 - Current
Frozen Food Manager
Super One Foods
07.2022 - 01.2026
Night manager
Stewarts SuperOne Foods
02.2015 - 07.2022
High School Diploma -
International Falls High School