Brock Perdue
Glen Allen,Virginia
Summary
Hands-on and technical person who is extremely open to learning new skills and attributes, as well as willing to work in a group setting. Well-versed in manual labor skills.
Overview
1
1
year of professional experience
Work History
Parts Associate
Advance Auto Parts
10.2023 - Current
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Adhered to company guidelines for performance and compliance.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Resolved customer complaints professionally, resulting in increased loyalty among previously dissatisfied clients.
- Managed special-order requests from customers effectively coordinating with suppliers to ensure timely fulfillment of orders.
Cashier
Golf Galaxy
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Grove Christian School
Richmond, VA05.2024
Benedictine College Prep
Richmond, VA05.2020
Collegiate School
Richmond, Va06.2019
Skills
- Problem-solving skills
- Workplace Safety
- Team Collaboration
- Clean Driving Record
- Goal Setting
- Very hands-on
- Strong technical skills
Affiliations
- Varina Episcopal Church
Timeline
Parts Associate
Advance Auto Parts
10.2023 - Current
Cashier
Golf Galaxy
01.2023 - 10.2023
High School Diploma -
Grove Christian School
Benedictine College Prep
Collegiate School
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