Food Runner/Host
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Implemented feedback from customers and staff to improve service delivery processes.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.