Summary
Overview
Work History
Education
Skills
Certifications And Memberships
Related Experience
Languages
Timeline
Generic

Brock Tonn

Highlands Ranch,USA

Summary

Business-centric leader devoted to leveraging Human Capital & Culture to achieve operational goals Service-oriented human resource professional with leadership experience in Human Resources, Training (including Program Design/Development, and large-scale deployment and implementation), Recruiting, Succession Planning, Heart-Centered Culture/Engagement centered-Initiatives, Organizational Development and Leadership Development Global recruiting experience on multiple continents, and HR/Learning support on international scale Reputation for building collaborative relationships resulting in improved efficiencies, productivity, and profitability Avid traveler, hospitality and tourism lover, food and wine geek, with experience living in Europe Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness. Seasoned Human Resources Manager with substantial experience in developing effective HR strategies and managing comprehensive personnel processes. Skilled in talent acquisition, performance management, employee relations, and compliance with labor laws. Successfully implemented innovative recruitment campaigns and streamlined HR operations to enhance organizational efficiency. Demonstrated ability in fostering positive workplace environments and facilitating productive team dynamics.

Overview

26
26
years of professional experience

Work History

Senior Human Resource Manager (Director Level)

The Albertsons Companies
Centennial, USA
01.2004 - Current
  • Lead and develop the HR, Learning & Leadership Development, and Recruiting teams
  • Develop and implement frameworks for improving efficiency
  • Facilitate leadership development curriculum and organizational effectiveness solutions for division of 11000 employees
  • Redesign of HR functions through two acquisitions
  • Manage the division HR/Training budget ($4M)-non-Labor/Benefit expenses (Emp
  • Relations, Engagement, Learning)
  • Monitor the quality and quantity of all divisional Leadership Development, Non-Union Employee Relations, Organizational Development and Training initiative implementations
  • Provide guidance on Talent Engagement and Organizational Development and Design for all levels, including multi-rater (360) feedback tools
  • Create focused leadership development plans and career pathing for all high potential managers, spend significant time culture coaching
  • Create and maintain systems and processes to track hours and dollars spent on specific HR compliance and job skill training/development programs, obtaining ROI
  • Manage the process for assessing Management capability/Assessment Centers
  • Manage and facilitate the succession planning process and plan execution for the Division
  • Lead the Talent Acquisition Team and drive Brand Image; focus on external Store Director and Regional Support Office recruitment/onboarding
  • Implement corporate selection, onboarding, and management development processes for internal and external succession programs
  • Responsible for increasing the quality of applicants, participants, and graduates of all development programs, while meeting business placement needs
  • Successful in increasing the compliance levels on local, state, and federal government compliance programs
  • Project team SME for two Learning Management System implementations
  • Manage the onboarding and leadership development program for military officer recruits
  • Balanced Workforce/Diversity Initiative team member and coordinator
  • Execute the Associate Engagement Survey (Climate/Pulse) process and growth plans to proactively set culture waypoints to ensure our People Strategy is aligned with our Business Strategy
  • Manage J1 recruiting and seasonal student worker program (involving bi-monthly international recruiting and J1 visa processing); increased program participants 300% saving $0.5M-0.75M per year, creating several Safeway-only overseas partner communities
  • Manage internal WOTC process, I-9 processing verification and Background check adjudication
  • Employee Relations for non-union workforce and corporate staff
  • Large scale conference and event planning, organization, and execution (100-300+ attendees)

Training Manager

La Quinta Inns, Inc.
Irving, USA
01.2000 - 01.2004
  • Managed the productivity and development of the franchise training staff and managed the departmental budget
  • Administered PeopleSoft HR Portal, and created Training Website
  • Prepared, conducted and coordinated various training sessions for corporate and franchise audiences
  • Conducted needs and gap analyses, designed and implemented training solutions
  • Led large-scale rollout of conversion training on multiple occasions, ranging from 32 to 300 simultaneous properties
  • Collaborated on the design of testing materials to measure learning progress and evaluate the effectiveness of individual programs
  • Communicated with and conducted departmental needs assessments to determine specific departmental training needs
  • Part of a team that introduced e-Learning and Web Based Training to the Company, and successfully implemented phase one of a four-year training plan

Training Consultant

Innovative Hospitality Solutions
Vancouver, Canada
01.1999 - 01.2000
  • Conducted end-user staff and management training to ensure a smooth installation process and minimize post-installation support requirements
  • Consulted with customers to determine and review hardware, software, and system functional specifications
  • Tested designated computer systems according to design specifications
  • Validated equipment and system efficiency for 'Go Live'

Education

Master of Science - Business & Hospitality

Daniels College of Business, University of Denver
01.1999

Bachelor of Arts - International Business/German

University of Wisconsin-Oshkosh
01.1996

Skills

  • Interviewing
  • Talent management
  • Recruitment
  • Performance monitoring
  • Project management software
  • Cost control
  • Interpersonal skills
  • Adaptability and flexibility
  • Problem-solving aptitude
  • Analytical thinking
  • Training & Development
  • Strategic planning
  • Customer service
  • Relationship building
  • Continuous improvement
  • Data analysis
  • Attention to detail
  • Time management abilities
  • Creative thinking
  • Analytical skills
  • Financial analysis
  • Problem-solving
  • Team building
  • Organizational skills
  • Operational strategy
  • Complex Problem-solving
  • Budget control
  • Business acumen
  • Idea development and brainstorming
  • Team leadership
  • Interpersonal communication
  • Resource allocation
  • Strategic thinking
  • Lean management
  • Team collaboration
  • Meeting facilitation
  • Change management

Certifications And Memberships

  • SPHR Certification (HRCI)
  • SHRM-SCP Certification (SHRM)
  • Western Association of Food Chains Business Representative (WAFC)
  • Organizational Development Certificate (DePaul University/Linkage)
  • Leadership Development Certificate (DePaul University/Linkage)
  • Development Dimensions International (DDI) Certified Facilitator
  • Strategic Human Resources, Delivering Business Results (SHRM)
  • Zenger|Folkman Certified Facilitator
  • Green Belt Six Sigma Certification
  • Center for Effective Performance Certified Training Manager; Criterion Referenced Instructional Design
  • Courses in Succession Planning and Talent Management (Linkage)
  • Colorado FBLA
  • Colorado Human Resource Association Strategic Planning Committee Member
  • CHART (Council of Hotel and Restaurant Trainers)
  • ASTD (American Society for Training & Development)
  • Safeway Companies OneHR Leadership Excellence award winner
  • Albertsons/Safeway Gold Medal Winner

Related Experience

  • Global Consulting experience with Runzheimer International (Global goods valuation and pricing services)
  • Various Operations positions within Hyatt, Residence Inn, Lodo Inn, Geneva National Golf Club: Manager on Duty, Housekeeping Supervisor, Front Desk Supervisor, Guest Service Lead, Prep Cook, Waiter, Bartender
  • Supervisory and Operations positions with Rocky Mountain Park Company (National Park Service Concessionaire)
  • Various operation positions within Retail Grocery Stores: Front End Supervisor, Checker, Clerk

Languages

German
Professional
Spanish
Limited

Timeline

Senior Human Resource Manager (Director Level)

The Albertsons Companies
01.2004 - Current

Training Manager

La Quinta Inns, Inc.
01.2000 - 01.2004

Training Consultant

Innovative Hospitality Solutions
01.1999 - 01.2000

Master of Science - Business & Hospitality

Daniels College of Business, University of Denver

Bachelor of Arts - International Business/German

University of Wisconsin-Oshkosh

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Brock Tonn