Brock Wakefield
Alexandria,MN
Summary
Reliable team player with 3 years of customer service and merchandising experience. Possesses problem solving and leadership skills with excellent communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Yard Team Member/Gate Guard
Fleet Farm
06.2024 - Current
- Load customer vehicles with items.
- Direct customers to the proper area.
- Verified customer orders.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Boat Attendant
City Of Buffalo
05.2020 - 09.2023
- Managed boat and equipment rentals
- Sold concessions
- Managed scheduling for team members
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Collaborated with team members to improve overall service quality and guest experience.
General Merchandiser
Target
10.2021 - 01.2022
- Stocked shelves with merchandise
- Provided information and assistance to customers
- Worked with others to unload trucks in an efficient way
- Kept the sales floor clean and safe for customers
- Kept the storage areas neat and organized
Education
Associate of Arts - Law Enforcement
Alexandria Technical College
Alexandria, MN05.2025
High School Diploma -
Buffalo High School
Buffalo, MN06.2023
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Complaint resolution
- Safety awareness
- Guest Services
Certification
- Emergency Medical Responder
- CPR Certification
- Forklift Certification
Timeline
Yard Team Member/Gate Guard
Fleet Farm
06.2024 - Current
General Merchandiser
Target
10.2021 - 01.2022
Boat Attendant
City Of Buffalo
05.2020 - 09.2023
- Emergency Medical Responder
- CPR Certification
- Forklift Certification
Associate of Arts - Law Enforcement
Alexandria Technical College
High School Diploma -
Buffalo High School
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