Brock Whittenbarger
Cookeville,TN
Summary
Dedicated to enhancing customer experiences through high-quality service and streamlined operations. Proven track record in managing inventory effectively while training team members to improve performance. Successfully fosters a collaborative environment that drives operational goals and meets evolving business demands.
Overview
5
5
years of professional experience
Work History
Bible Study Leader/Recreation Director
FUGE Camps
Ridgecrest, NC
05.2024 - 07.2026
- Led Bible study for 6th-12th grade students, coordinated recreational activities including basketball and frisbee games, and facilitated group trust initiatives, fostering community and engagement among participants.
- Developed lesson plans and study materials that enhanced participant understanding of biblical principles.
- Trained volunteers in leadership techniques, improving their effectiveness in leading small group discussions.
- Evaluated participant feedback and data to refine curriculum and improve overall program effectiveness.
- Organized daily schedules for staffers, optimizing workflow and ensuring smooth operation of programs.
Package Handler
FedEx
Cookeville, TN
08.2023 - 05.2026
- Loaded and unloaded FedEx vans and trailers, trained new package handler employees, and sorted FedEx packages into assorted trailers for shipping.
- Managed daily packaging volumes of 5,000 to 8,000 packages efficiently.
- Sorted and organized packages based on size, weight, and destination for optimized processing.
- Sorted and organized packages to optimize distribution within warehouse operations.
- Trained new employees on warehouse procedures and best practices for package handling.
- Collaborated with team members to maintain smooth operations and enhance workflow.
- Adapted quickly to new concepts in fast-paced work environment, contributing to team efficiency.
Restaurant Server
Lefty's BBQ
Crossville, TN
03.2023 - 07.2023
- Streamlined food and beverage order management during peak hours to enhance service speed and customer satisfaction.
- Prioritized tasks effectively during busy shifts to ensure efficient service. by prioritizing responsibilities to maximize performance during busy shifts.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Ensured cleanliness of working areas to foster a pleasant and inviting atmosphere for guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Restaurant server: taking and placing orders, serving customers their food, and cleaning tables and chairs; performing opening and closing chores (vacuuming, sweeping, mopping, etc.).
Program Manager
Upward Basketball Program
Crossville, TN
01.2022 - 03.2023
- Coordinated 24 teams for weekly games, managing clock, scoreboard, player announcements, and dressing room assignments to ensure smooth operations.
- Planned and executed special events to foster fellowship and strengthen community connections.
- Participated in discussions with religious leaders to exchange ideas and insights.
Employee
Nick's Italian Ice
Crossville, TN
04.2021 - 08.2022
- Opened and closed stands each evening, secured register funds, restocked supplies at three stands, delivered exceptional customer service by taking orders, preparing food, and serving, maintained sanitary and safe work environment, and trained new employees to uphold standards.
- Welcomed customers at entrance, assessed preferences to enhance service experience.
- Modified work schedule to align with business demands and optimize staffing.
- Mentored junior staff in best practices for program management and volunteer coordination.
Education
Bachelor of Science - Architecture And Interior Design
Tennessee Tech University
Cookeville05-2027
High School Diploma -
Stone Memorial High School
Crossville05-2023
Skills
- Time Management
- Organization
- Problem Solving
- Multitasking
- Event Planning
- Teamwork
- Communication Skills
- Organization
Awards
- 2022 Boys State
- 2022 CTE Aviation Scholarship
- CTE Student of the Month
- Summa Cum Laude
- FedEx Safety Above All
- Champion of the Month FYY, 08/01/24
Volunteer Experience
- Church Nursery Volunteer, 01/01/19, 12/31/21
- Homestead Apple Festival, 2021
- Special Olympics, 2021
- SMHS Farm Day, 2021
- Homestead Apple Festival, 2022
- Central Baptist Church Christmas Toy Store, 2022
- Habitat for Humanity TN Tech Volunteer
- Bible Study Leader, FUGE Camps, Ridgecrest, NC, 05/01/24, 07/31/24
- Bible Study Leader, FUGE Camps, Ridgecrest, NC, 05/01/25, 07/31/25
Hobbies and Interests
- Art
- Reading
- Aviation
- Architecture
- Design
- Serving
- Recreation/Sports
Timeline
Bible Study Leader/Recreation Director
FUGE Camps
05.2024 - 07.2026
Package Handler
FedEx
08.2023 - 05.2026
Restaurant Server
Lefty's BBQ
03.2023 - 07.2023
Program Manager
Upward Basketball Program
01.2022 - 03.2023
Employee
Nick's Italian Ice
04.2021 - 08.2022
Bachelor of Science - Architecture And Interior Design
Tennessee Tech University
High School Diploma -
Stone Memorial High School