Brock William

Built and managed the 1st digital graphics department for a long standing retail environment company, I managed 50-100 people, ordered and maintained materials (media, inks,vinyl, and various supplies) for current and upcoming production.

• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

I managed 16 to 20 outside installer to complete fixtures and cabinetry across the country.

• Directed teams in installation, assuring professional installation from concept to completion
• Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
• Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
• Prepared detailed project estimates and reports for management review.
• Negotiated labor contracts with general contractors and subcontractors.
• Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
• Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
• Used computer software to design construction plans and perform calculations.
• Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
• Tracked project costs and other financial metrics to maximize profitability.
• Scheduled utility service providers according to project timelines.
• Established and maintained relationships with vendors to source affordable and high quality materials and equipment for the installation to complete the projects.
• Monitored construction sites for compliance with safety regulations and adherence to standards.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
• Analyzed and evaluated construction bids to select most cost-effective contractors.

• Loaded and unloaded building materials used for construction.
• Laid out materials and system components to prepare for installation.
• Installed complete systems at new residential and business construction sites.
• Calculated materials and time needed for each job.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Operated tools, equipment, and machinery according to safety standards.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Liaised with internal departments to optimize productivity and efficiency.
• Wrote and revised maintenance procedures.