Brock Zollicoffer
Mount Holly
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Air Traffic Controller
United States Air Force, USAF
04.2022 - Current
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
Team Leader
Volvo Group
03.2021 - 03.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sales Service Representative
Cintas
05.2019 - 03.2021
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
Education
Bachelor of Science - Criminal Justice
Lycoming College
Williamsport, PA05-2019
Skills
- Situational awareness
- Composure under high pressure
- Safety measures
- Problem-solving
- People management
Timeline
Air Traffic Controller
United States Air Force, USAF
04.2022 - Current
Team Leader
Volvo Group
03.2021 - 03.2022
Sales Service Representative
Cintas
05.2019 - 03.2021
Bachelor of Science - Criminal Justice
Lycoming College
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