Brock Ramseyer
Albany,OR
Summary
Resourceful IT technician with eight years of progressive experience, skilled in addressing a diverse range of technical challenges through a focused and innovative approach. Demonstrates exceptional problem-solving and decision-making abilities, ensuring efficient issue resolution while maintaining high service standards. Committed to leveraging technical expertise to enhance operational efficiency and drive positive outcomes in fast-paced environments. Proven ability to adapt to evolving technologies and collaborate effectively with cross-functional teams.
Overview
7
7
years of professional experience
Work History
Limited Energy Class A Technician
Advanced Communications Services
08.2025 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Corrected connectivity faults to restore user access to local networks, VLANs and public interfaces.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Diagnosed and repaired problems with electrical and mechanical systems, such as CCTV Cameras, IT equipment racks, and other IP based systems.
- Configure hardware, devices, and software to set up work stations for customers, utilizing Microsoft programs such as Active-Directory, Excel, and Windows OS installation.
Limited Energy Class A Technician
Integrated Solutions LLC
08.2018 - 06.2025
- Install, maintain, and program IP configuration for security cameras, commercial fire alarm systems, access control and VoIP phone systems.
- Troubleshoot, repair and install telecom, internet, network devices and services for commercial use.
- Install, terminate, fusion splice, and repair fiber optic cable, class 2 and 3 low voltage wiring, and CCTV cables in a commercial environment.
- Utilize professional communication skills and oversight of telecom, network and integrated system projects.
- Install, maintain and configure network settings and equipment, including WiFi networks, Layer 2 and Layer 3 switches, routers and various other LAN/WAN devices.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Planned and implemented upgrades to system hardware and software.
Education
High School Diploma -
North Salem High School
Salem, OR01.2001
Certificate of Technical Studies - Low-Voltage Specialty Systems
IEC of Oregon
Wilsonville, OR08-2025
Skills
- Telecom and networking installation
- Proficient in diagnosing network issues
- Six years of experience in LAN/WAN infrastructure management
- Skilled in VoIP phone system installation and troubleshooting
- Six years experience installing, maintaining and repairing low voltage and fiber optic wiring for all network-dependent systems in commercial settings
- Extensive customer service experience
- Proficient in oral and written communication
- First-aid and work lift certified, including boom-lift and scissor lifts
- Extensive and proficient end user support
Timeline
Limited Energy Class A Technician
Advanced Communications Services
08.2025 - Current
Limited Energy Class A Technician
Integrated Solutions LLC
08.2018 - 06.2025
High School Diploma -
North Salem High School
Certificate of Technical Studies - Low-Voltage Specialty Systems
IEC of Oregon