Brodarick Pearce
Denver,CO
Summary
Young professional looking for a challenging, rewarding position working with youth or young adults.
Overview
3
3
years of professional experience
Work History
Correctional Youth Services Officer I
Summit Youth Services
09.2023 - Current
- Promoted positive behavior change in young offenders through consistent mentoring and guidance
- Responsible for everyday safety and well-being of 30+ committed juveniles
- Conducted thorough intake interviews with newly admitted youths, gathering essential information on backgrounds, strengths, challenges, and areas requiring targeted support services during detention stay periods
- Facilitated behavioral health groups on unit with all youth and guided through treatment exercises
- Certified in CPR, PSI (Positive Behavioral Interventions and Support), weight room safety, PREA (Prison Rape Elimination Act) and QMAP (Qualified Medication Administration Personnel)
- Developed and monitored safety and substance abuse plans of treatment
Server
Coosh’s Bayou Rouge
03.2023 - 08.2023
- Developed and provided quality customer service to both loyal and new customers
- Supervised and trained wait staff to ensure they deliver exceptional customer service and uphold the company’s standards
- Maintained a safe and sanitary bar environment by adhering to health and safety regulations and performing regular cleaning duties
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
General Manager/Manager
Andrew’s Downtown
02.2022 - 03.2023
- Successfully oversaw all restaurant operations including scheduling, ordering, training, cooking, etc.
- Recruited and managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Answered calls regarding catering inquiries and quotes
- Filled in as needed, such as on the grills/fryers in order to push food out; as well as the bar area, preparing drinks to order
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
Head Server
Andrew's Downtown
08.2021 - 02.2022
- Successfully trained and lead 30+ servers
- Developed and provided quality customer service to both loyal and new customers
- Supervised and trained wait staff to ensure they deliver exceptional customer service and uphold the company’s standards
- Maintain a safe and sanitary bar environment by adhering to health and safety regulations and performing regular cleaning duties
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL08.2023
Skills
- Youth Counseling and Advocacy
- Family engagement
- Implementing Client Care Plans
- Nonviolent Crisis Intervention (NVCI)
- Problem-solving abilities
- Positive Reinforcement
- Certified in CPR/AED
Strengths
- College athlete who developed and promoted self to play college baseball even though never played in high school.
- Determined individual with strong work ethic, love of teamwork and creative leadership skills, learned through lifelong love of baseball.
Timeline
Correctional Youth Services Officer I
Summit Youth Services
09.2023 - Current
Server
Coosh’s Bayou Rouge
03.2023 - 08.2023
General Manager/Manager
Andrew’s Downtown
02.2022 - 03.2023
Head Server
Andrew's Downtown
08.2021 - 02.2022
Bachelor of Science - Criminology
Florida State University
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