Summary
Overview
Work History
Education
Skills
Timeline
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Broderick Jackson

Parker,CO

Summary

Successful at pulling, packing and shipping orders, troubleshooting and resolving problems and keeping facilities clean, tidy and organized. Strong communication, multitasking and planning abilities paired with a hardworking mentality. Well-organized Distribution Clerk adept at coordinating materials movement into and out of the warehouse environment. Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Ready to bring 7 years of related experience and take on challenging new role. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills.

Overview

9
9
years of professional experience

Work History

Distribution Clerk

USPS
05.2015 - Current
  • Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
  • Managed and maintained warehouse to comply with company policies and federal regulations.
  • Utilized heavy machinery and equipment such as palletizer, high stand up and sit down forklifts, high pickers, pallet runners and pallet jacks.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Operated postage meters, mail sealers and labeling machines.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Upsold postal services like insurance and tracking.
  • Updated and maintained mailing lists and customer records.

Clerk

Panera Bread
09.2014 - 05.2015
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Education

High School Diploma -

Spanish Fort High School
Spanish Fort, AL
05.2013

Skills

  • Hazardous Materials
  • Product and Materials Sorting
  • Troubleshooting Skills
  • Teamwork Skills
  • Mail Sorting and Delivery
  • Office Support
  • Customer Experience
  • Inventory Counting
  • Resolving Discrepancies
  • Social Perceptiveness
  • OSHA Requirements
  • Package Weighing
  • Sort Mail
  • Postal Regulations
  • Team Goals

Timeline

Distribution Clerk

USPS
05.2015 - Current

Clerk

Panera Bread
09.2014 - 05.2015

High School Diploma -

Spanish Fort High School

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Broderick Jackson