Broderick Mims
Tuscaloosa,AL
Summary
Driven by a commitment to excellence at Zaxby's. I leveraged coaching and innovation to elevate operational performance and foster a culture of continuous learning. As a Certified Zaxby's Training Manager and General Manager, I significantly enhanced team development and profitability, showcasing a blend of leadership and cost control expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Zaxby's Training Manager
Zaxby's Restaurant
02.2023 - Current
- Oversee the training and development of Managers and Certified Zaxby's Trainers within my district.
- Execute all training processes, systems, and tools to encourage optimal operational performance.
- Delegate training task daily to managers in training.
- Established a training-focused culture and fostered a positive learning environment that accommodates diverse learning styles and methods as needed.
- Ensure the restaurant uphold Training Facility standards and exemplify operational excellence for the brand.
- Assess trainee to analyze and pinpoint areas of knowledge that needs additional support in order to achieve the desired outcomes.
General Manager
Zaxby's Restaurant
03.2012 - 02.2023
- Developed and implemented strategies to increase sales and profitability.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the restaurant.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Oversaw training of more than 50 team members.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Motivated staff to perform at peak efficiency and quality.
Education
Hospitality Management
The University of Alabama
Tuscaloosa, AlabamaSkills
- Coaching and Mentoring
- Cost controls
- Creativity and Innovation
- Team Development
- Written and oral communication
- Leadership training
- Customer Service
- Employee Coaching
- Staff Development
Certification
- ServSafe Food Handler's Certification
Timeline
Certified Zaxby's Training Manager
Zaxby's Restaurant
02.2023 - Current
General Manager
Zaxby's Restaurant
03.2012 - 02.2023
- ServSafe Food Handler's Certification
Hospitality Management
The University of Alabama
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