Brodey Sturgis
South Jordan,UT - Utah
Summary
Demonstrated ability to enhance customer satisfaction through effective communication and follow-up. Strong commitment to data accuracy and detailed documentation supports operational efficiency. Proven capability to work independently while fostering teamwork, contributing to a positive work environment.
Overview
7
7
years of professional experience
Work History
Window cleaner
Fish Window Cleaning
01.2025 - Current
- Provided window cleaning services, enhancing customer satisfaction and loyalty
- Safely maneuvered ladders and poles at various job sites to ensure a secure working environment.
- Drove and maintained company work vehicle, adhering to safety and operational standards
- Training new employees and teaching them to be efficient independent cleaners
- Checked in work orders and organized scanned copies for efficient retrieval
Pre-closing Auditor
Village Capital & Investment
02.2024 - 10.2024
- Inspected and analyzed mortgage loan applications for accuracy and compliance with requirements
- Organized and audited thousands of applications, coordinating with processors and loan officers for timely processing
- Guided third-party companies on resolving miscalculations in application processes to ensure correctness
- Ensured accuracy of loan application and credit approval documents
- Work efficiently and diligently with 10 man teams to ensure success in larger projects
Hose Technician
Summit Seeding
West Jordan
06.2023 - 01.2024
- Inspected and repaired hoses for agricultural machinery at Summit Seeding.
- Assembled custom hose fittings according to client specifications.
- Pulled hose to achieve consistent and thorough application of materials.
- Maintained inventory of hose materials and components for efficient operations.
- Inventoried materials, loaded trucks, and operated 600-gallon water tanks for efficient transport, mixing, and spraying of materials.
Delivery Driver/Warehouse Attendant
DD Reconstruction
Midvale
09.2021 - 11.2022
- Gathered and delivered materials, machinery, and tools to various job sites daily, ensuring timely availability of additional items as needed.
- Worked independently out in the field using a company-provided diesel truck capable of pulling up to 80,000 lbs. Loads included heavy machinery such as skid steers, forklifts, scissor lifts, and pallet-sized material orders.
- Maintained organized and clean warehouse, ensuring easy access to inventory, restocking materials, and verifying functionality of tools and machinery.
- Managing company credit card expenses, entering receipts, and purchasing materials, tools, gas, and whatever is needed for a jobsite. Materials include epoxy kits and waterproofing material.
- Organized and input all receipts by date into a file, also maintained vehicle and trailer registrations and service records.
- Coordinated schedules for vehicle and trailer servicing to maintain operational readiness.
Utility Locator
USIC
Salt Lake City
08.2020 - 01.2021
- Located underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems, ensuring safety and compliance with regulations.
- Operated independently in the field using company vehicles and state-of-the-art equipment to deliver clear mark-out services for excavators and property owners.
- Marked locations of underground utilities in designated areas, completing necessary documentation and capturing photographs for accurate records.
- Document and close all tickets using a company-provided laptop.
Customer Service Advisor
Jiffy Lube
Herriman
06.2019 - 02.2020
- Represented the company as the primary point of communication with all customers, greeting them/communicating with them while their vehicles were serviced.
- Listened to customers' needs and concerns regarding their vehicles, recommended appropriate services for those concerns.
- Explained issues found and recommended beneficial services to customers.
- Managed initial contact for complaints and worked with the supervisor and technicians to find resolutions.
- Streamlined payment processing for smooth transactions.
Education
Certificate - Cybersecurity Bootcamp
The University of Utah Cyber Security Bootcamp
Salt Lake City, UT06-2023
High school diploma - General Education
Valley High School
South Jordan, UT06-2020
Skills
- Window cleaning techniques
- Safe ladder operation
- Safety compliance
- Material inventory management
- Customer relationship management
- Training and coaching
- Document management
References
Available upon request
Timeline
Window cleaner
Fish Window Cleaning
01.2025 - Current
Pre-closing Auditor
Village Capital & Investment
02.2024 - 10.2024
Hose Technician
Summit Seeding
06.2023 - 01.2024
Delivery Driver/Warehouse Attendant
DD Reconstruction
09.2021 - 11.2022
Utility Locator
USIC
08.2020 - 01.2021
Customer Service Advisor
Jiffy Lube
06.2019 - 02.2020
Certificate - Cybersecurity Bootcamp
The University of Utah Cyber Security Bootcamp
High school diploma - General Education
Valley High School