Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brodie Harrington

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Matthews Vu Medical Group
10.2023 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Attend meetings and discuss Behavioral Health Departments needs and procedures.

Private EMT

Med Event Services
03.2023 - 09.2023
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Enhanced team performance by effectively collaborating with paramedics, coworkers, and event managers.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.

Server

Kieran's Irish Pub
02.2023 - 08.2023
  • Displayed enthusiasm and promoted excellent service
  • Set positive tone for entire dining experience for guests
  • Cultivated warm relationships with regular customers
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Barback

Hideaway Cabin Bar
03.2022 - 11.2022
  • Learned how to make wide variety of mixed drinks
  • Delivered exceptional guest experiences
  • Cleaning Duties to make the place look fresh
  • Assisted bartenders with drink preparation tasks, resulting in faster service for customers and coworkers.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.

Forklift Operator

48forty Solutions
07.2021 - 03.2022
  • Prioritize and delegate daily production schedules
  • Coordinate other employees to process orders efficiently
  • Operated large machinery for 12 hour workdays

Team Leader

Home Depot
02.2021 - 07.2021
  • Supervised implication of procedures/safety requirements
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Established open and professional relationships with team
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Frequently discussed areas of improvement for HIT Team
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Lead Associate

GNC
03.2018 - 04.2020
  • Demonstrated knowledge of company mission and goals
  • Remained solution-oriented towards complex problems
  • Assist clients with product choices for general wellness

Shift Leader

Starbucks
03.2018 - 04.2020
  • Resolve conflicts between employees and customers
  • Train new employees and delegated responsibilities
  • Develop individual plans that align with goals of company
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Assistant Store Manager Trainee

McDonald's
02.2013 - 06.2016
  • Maintain priorities, schedules, and monitor performance
  • Contributed to the overall success of the store by consistently going above and beyond to meet customer expectations, resulting in increased loyalty and repeat business.
  • Assisted in implementing store policies and procedures for better operational efficiency and staff performance.
  • Conducted regular employee evaluations, identifying areas of improvement and providing constructive feedback for professional growth.
  • Streamlined communication processes between departments to optimize workflow efficiency within the store operations.

Education

Diploma - Emergency Medical Technician

Hennepin County Medical Center
Minneapolis
04.2022

Skills

  • Patient-focused care
  • Crisis Prevention Intervention
  • Creative Problem-Solving
  • Interpersonal Communication
  • Training and mentoring
  • Conflict Resolution
  • Advanced Lifesaving Procedures
  • Operations Management
  • Logical Reasoning
  • Adaptability
  • Idea Development and Brainstorming

Certification

  • NREMT - Nationally Certified Emergency Medical Technician (Jan. 23/ 2023)

Timeline

Medical Assistant

Matthews Vu Medical Group
10.2023 - Current

Private EMT

Med Event Services
03.2023 - 09.2023

Server

Kieran's Irish Pub
02.2023 - 08.2023

Barback

Hideaway Cabin Bar
03.2022 - 11.2022

Forklift Operator

48forty Solutions
07.2021 - 03.2022

Team Leader

Home Depot
02.2021 - 07.2021

Lead Associate

GNC
03.2018 - 04.2020

Shift Leader

Starbucks
03.2018 - 04.2020

Assistant Store Manager Trainee

McDonald's
02.2013 - 06.2016

Diploma - Emergency Medical Technician

Hennepin County Medical Center

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Brodie Harrington