Summary
Overview
Work History
Education
Skills
Accomplishments
ACTIVITIES AND HONORS
Timeline
Generic

Brodie Windell

East Peoria,IL

Summary

Dynamic customer service associate with a proven ability to resolve issues efficiently while maintaining exceptional time management and multitasking skills. Over a year of experience in assisting customers with returns, refunds, and addressing common complaints, with a commitment to fostering a positive atmosphere and ensuring customer satisfaction. Demonstrated expertise in performing regular maintenance and repairs on facility equipment, leveraging strong troubleshooting abilities to uphold safe and operational environments through preventive measures. Recognized for reliability, strong analytical skills, and effective communication, consistently thriving in fast-paced settings while adhering to food safety practices and cash handling procedures.

Overview

7
7
years of professional experience

Work History

Maintenance Crew Member

Louisville Slugger Sports Complex
05.2025 - 08.2025
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Cook's Assistant

Dixson Seafood
12.2023 - 01.2025
  • Demonstrated flexibility by adapting to changing priorities or special requests from cook during meal preparation.
  • Assisted with portion control measures to maintain consistency in serving sizes across all menu items.
  • Received consistent positive feedback from both customers and staff for providing attentive assistance during busy periods.
  • Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
  • Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
  • Assisted in successful catering events by preparing ingredients, assembling platters, and delivering exceptional service to clients.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Associate

Walmart
03.2023 - 08.2024
  • Helped customers find items within the store using the inventory system.
  • Aided customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Trained new associates in store operations, policies, and procedures.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to keep a clean and organized work environment.
  • Answered customer questions and provided store information.
  • Arranged and stocked new merchandise following placement directions.
  • Stocked sales floor and aided in product movement and merchandising plans.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

Concession Stand Worker

East Peoria youth basketball association
10.2018 - 02.2019
  • Greeted customers and provided excellent customer service.
  • Operated a cash register to process payments for food items.
  • Aided with stocking shelves and restocking supplies as needed.
  • Prepared concession stands items such as popcorn, hot dogs, nachos.
  • Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
  • Performed opening and closing duties including setting up, breaking down equipment and cleaning work areas.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.

Education

High School Diploma -

East Peoria Community High School
East Peoria, IL
05.2033

Bachelor of Arts - Sports Analytics & Theological studies

Harding University
Searcy, AR
12.2027

Skills

  • Data analysis and reporting
  • Cash management
  • Occupational safety management
  • Program Support
  • Problem-solving expertise
  • Sales knowledge
  • Customer engagement
  • New Hire Training
  • Heavy lifting
  • Equipment maintenance
  • Preventive Maintenance
  • Painting expertise
  • Power tool operation
  • Basic electrical knowledge
  • Flexible and adaptable

Accomplishments

  • NHS member
  • I was a captain in football for 4 years.
  • I was a captain in basketball for 3 years.
  • High School graduate.

ACTIVITIES AND HONORS

Played Football, Baseball, and Basketball in high school. I am a member of the NHS. Equipment manager at Harding university

Timeline

Maintenance Crew Member

Louisville Slugger Sports Complex
05.2025 - 08.2025

Cook's Assistant

Dixson Seafood
12.2023 - 01.2025

Associate

Walmart
03.2023 - 08.2024

Concession Stand Worker

East Peoria youth basketball association
10.2018 - 02.2019

High School Diploma -

East Peoria Community High School

Bachelor of Arts - Sports Analytics & Theological studies

Harding University

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