Brodrick Crain
Temple,TX
Summary
Highly organized and motivated Account Executive with demonstrated track record of exceeding targets and building lasting relationships with clients, developing successful sales campaigns, and delivering exceptional customer experience. Skilled in negotiation, outbound prospecting, customer service and driving revenue. Experienced in developing marketing plans with various departments to achieve strategic objectives.
Overview
10
10
years of professional experience
Work History
Case Manager
Texas Juvenile Justice Department
05.2024 - 08.2024
- Maintained accurate documentation on all 16 cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Facilitated group therapy sessions to address underlying issues and promote healthy coping strategies among juveniles.
- Provided crisis intervention when necessary, employing de-escalation techniques to maintain a safe environment for all involved parties.
- Contributed to the reduction of recidivism rates through dedication in teaching pro-social behaviors and decision-making skills.
Business Development Representative
AttackIQ
07.2020 - 04.2023
- Beat quarterly performance by 27% resulting in annual revenue of $850,000
- Increased revenue for existing accounts by 5% by increasing
- Created customer sales presentations and planned outbound prospecting strategy for Fortune 100 companies.
- Brought back 2 customers who had left for competitors by maintaining relationships with lost accounts.
- Recognized as Top Rookie in 1st Quarter with company.
Outside Sales Representative
Alternative Solar
08.2017 - 05.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities, resulting in $7,000,000 in company revenue.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed 233 clients, consistently exceeding sales targets and contributing to overall team success.
- Collaborated with marketing team on creating effective promotional materials to increase customer referral base by 15%.
Sales Representative
AT&T
09.2014 - 08.2017
- Increased sales revenue by identifying and targeting high-potential accounts, which achieved 144% quota attainment.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly, resulting in 87% customer survey score.
Education
Bachelor of Science - Marketing
University of Mary Hardin-Baylor
Belton, TX12.2013
Skills
- Cold calling
- Sales strategy
- Market Research
- Customer Relationship Management
- Salesforce
- Salesrabbit
- Business-to-Business
- SaaS
- Direct sales
- Lead generation
- Solution selling
- Negotiation
Timeline
Case Manager
Texas Juvenile Justice Department
05.2024 - 08.2024
Business Development Representative
AttackIQ
07.2020 - 04.2023
Outside Sales Representative
Alternative Solar
08.2017 - 05.2020
Sales Representative
AT&T
09.2014 - 08.2017
Bachelor of Science - Marketing
University of Mary Hardin-Baylor
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