Summary
Overview
Work History
Education
Skills
Timeline
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Brody De Revere

Oxnard,CA

Summary

Detail-oriented and highly motivated professional with diverse expertise in delivering
excellent customer services with focus on resolving complex queries and improving
client satisfaction and retention. Skilled at managing entire sales operations,
developing marketing plans, identifying growth opportunities, and proposing
innovative solutions to drive business growth and profitability. Strategic leader for
leading and mentoring staff members and cross-functional teams. Excellent
communication with strong interpersonal, multitasking, and time management
skills; able to balance conflicting priorities and promote positive culture.

Overview

7
7
years of professional experience

Work History

Store Manager

STARBUCKS COFFEE COMPANY
11.2022 - Current
  • Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Assistant Store Manager

STARBUCKS COFFEE COMPANY
03.2021 - Current
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Effectively worked shoulder to shoulder with Store Manager to effectively plan and prioritize business and customer needs.

Shift Supervisor/Barista

STARBUCKS COFFEE COMPANY
06.2017 - Current
  • Prepared shift summary reports for Store Manager and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Prepared high quality had crafted beverages and food products within a clean, safe, fast-paced enviorment.

Education

Bachelor of Science - Business Administration And Management

Arizona State University
Tempe, AZ
12.2024

Bachelor of Science - Business Administration And Management

Aurora University
Aurora, IL

Skills

  • Customer Service & Support
  • Inside/Outside Sales Management
  • Client Satisfaction & Retention
  • Team Training & Leadership
  • Strategic Planning & Execution
  • Complex Problem Resolution
  • Organizational Development
  • Continual Process Improvement
  • Cross-functional Collaboration

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
11.2022 - Current

Assistant Store Manager

STARBUCKS COFFEE COMPANY
03.2021 - Current

Shift Supervisor/Barista

STARBUCKS COFFEE COMPANY
06.2017 - Current

Bachelor of Science - Business Administration And Management

Arizona State University

Bachelor of Science - Business Administration And Management

Aurora University
Brody De Revere