Brody Frazier
McHenry,IL
Summary
I am hardworking and reliable with a track record of enhancing customer satisfaction. Skilled in mechanical troubleshooting and repair, coupled with exceptional problem-solving abilities and customer service skills. Demonstrated success in fostering continuous improvement and safety compliance, significantly contributing to team efficiency and project management.
Overview
5
5
years of professional experience
Work History
Technician
Rabine Doors and Docks
10.2024 - 12.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Fostered culture of continuous improvement, encouraging efficiency in technical processes.
- Completed preventive maintenance on equiptment to enhance production and maintain quality.
Technician
Mid America Building Services
05.2023 - 10.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Laborer
Platinum Terrain
04.2021 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Education
Business
McHenry County College
Crystal Lake, ILSkills
- Attention to detail
- Customer service
- Works well under pressure
- Project management
- Multitasking and organization
- Written/Verbal communication
- Problem solving
- Mechanical knowledge
- Documentation and reporting
- Work planning and prioritization
- Customer interaction
- Tech-Savvy
Timeline
Technician
Rabine Doors and Docks
10.2024 - 12.2025
Technician
Mid America Building Services
05.2023 - 10.2024
Laborer
Platinum Terrain
04.2021 - 01.2023
Business
McHenry County College
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