Brody Hipp

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Organized stockroom shelves according to size, color or style.
• Handled customer complaints in a professional manner.
• Greeted customers and provided exceptional customer service.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Provided accurate information about products, prices and services.
• Maintained cleanliness of store environment including floors, windows, displays.
• Helped customers find specific products, answered questions, and offered product advice.

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• Monitored employee attendance, timekeeping, and payroll records to ensure accuracy.
• Collaborated with management to formulate strategic plans for business objectives.
• Engaged customers regularly to gather insights and understand needs.
• Supervised daily operations through effective shift scheduling and duty assignments.
• Provided leadership and mentorship to new employees on company programs.
• Recruited and trained new staff to meet job requirements effectively.
• Executed opening, closing, and shift-change procedures to uphold operational standards.
• Monitored supplies to make sure we have everything our store needs.
• Made change orders to ensure we have the proper amount of change in the store